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Warranty Controller

3 months ago

Peterborough, Peterborough, United Kingdom Marshall Motor Holdings Full time

The Role
We are seeking a Warranty Controller to join our Land Rover dealership in Peterborough.

This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Land Rover and Marshall Motor Group.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed

These include:

  • 25 days annual leave (not including Bank Holidays) increasing with length of service
  • Colleague referral fee up to £2,000
  • Discounted Car Purchase Scheme & Colleague Car Benefit Offers
  • Discounted Service / Parts / Bodyshop services
  • Training and Continual Self-Development
  • Free Eye Care Vouchers
  • Cycle To Work Scheme
  • Pension Scheme
  • Employee wellbeing services
  • Free life assurance equivalent to twice your salary
  • Loyalty, Above & Beyond and Long Service Awards
  • Discounted Shopping Portal

Responsibilities

  • Ensure the accurate and timely completion of all Warranty and department administration
  • Achieve all allocated objectives for the department and operate within the law at all times
  • Approach all tasks from senior management eagerly and cooperate fully when requested
  • Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales
  • Greet customers and visitors prompt, courteously, and professionally
  • Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
  • Remain professional, calm and positive at all times


Previous experience within a Warranty Controller/ Administrator role is preferred, although we would also consider someone from a Service Advisor background.

Knowledge of the Kerridge system would be beneficial but not essential

  • Excellent relationship building skills
  • Ability to lead and train a team
  • A positive, cando attitude
  • Outstanding organisation and time management skills
  • Computer skills
  • A friendly and approachable manner
  • The ability to learn fast and on the job


We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.


We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.


Benefits:

  • Cycle to work scheme
  • Employee discount
  • Referral programme
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Peterborough, PE1 5AU: reliably commute or plan to relocate before starting work (required)

Experience:

  • Warranty: 1 year (required)

Work Location:
One location