![Greenslade Pleasure Boats](https://media.trabajo.org/img/noimg.jpg)
Full Time Boat Crew
2 weeks ago
Ensure that our high standards are maintained on a daily basis, ensuring that all of our passengers have the best customer service experience.
Principal Responsibilities
- To follow company Health & Safety procedures and ensure that the Health & Safety of all our passengers is protected at all times.
- Work as part of a team.
- Preparation, cleaning of boats each day.
- Give safety announcements commentaries over PA system. Serve refreshments teas & coffees.
- To provide information for the passengers in a professional, polite & helpful manner.
- To ensure that the highest level of customer care is shown at all times to ensure a clean, comfortable and safe environment for all our passengers.
- Man gangways & accurately count & record passengers boarding the vessel.
- To check all tickets to ensure passengers have a valid ticket to travel to / from their destination.
- To welcome all passengers on board the vessel and anticipate their needs.
- To ensure that the bar area and vessel is kept clean at all times.
- To ensure the bar remains fully stocked at all times replenishing accordingly.
- Follow the Skippers orders in performing crew duties in emergencies and in maintaining the safety of the vessel.
- Secure boats to Quayside & Gangways using ropes.
- Evening work available
- Relevant training courses can be undertaken, the company will provide where necessary.
Personal
Profile:
Education Level/Qualifications
- Educated to GCSE level or equivalent
Experience/Knowledge
- Customer facing role
- Retail background
- Worked in a sales environment
- Knowledge of the Travel & Tourism industry
Personal Skills Required
- Perform great customer service
- Respect your colleagues and Greenslade Pleasure Boats customers
- Act with integrity at all times
- Work with empathy
- To exhibit a professional attitude at all times
- Smart well presented (uniform provided)
- Polite
- Excellent communication skills and highly organised
- Calm and able to work under pressure
- Excellent numeracy & literacy skills
- Reliable
- To be flexible in carrying out your duties on any of the companies vessels and fulfil any task that fall within your post as required
- Demonstrate a "Right first time" attitude
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