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Income Officer

3 months ago

London, Greater London, United Kingdom Venn Group Full time

Income Officer Vacancy
Ref: 79554


A well-respected charity based in
Central London are currently looking to recruit a
Income Officer to start with them on a temporary contract as soon as possible.


Hours: 37.5 hours per week

Shifts: 9am - 5.30pm Monday to Friday

Duration:
Three to six months ongoing

Location:
Central London

Rate of Pay:
£2- 25per hour*****
Main duties of the role:
  • Working for a Charity that specialises in helping people who are victims of homelessness supporting existing and former tenants in dealing with rent arrears
  • Set up accurate and effective systems for the collection of rent
  • Minimize the level of rent arrears and maximize clients income providing residents with expert knowledge on budgeting
  • Ensure systems are in place for communicating liaising with both internal and external stakeholders
  • Make sure the computer system is updated with details of individual rent arrears actions and advise on the improvement of such systems
  • Advise tenants on their welfare benefits, offering advice and encourage debt counselling, complete claim forms on behalf of tenants and verify claims on behalf of the Local Authority

Essential requirements:

  • Experience or an interest in working with vulnerable people
  • Having worked in a Income Recovery role previously
  • Good IT skills including Microsoft packages