Patient Experience Volunteer

2 weeks ago


Whitehaven, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust (NCIC) Full time
Patient Experience Volunteer


To enhance patient experience and staff wellbeing through supporting with ward tasks, liaising with relatives and contributing to the holistic support approach for patients.


Must be 18 years or above to apply


LocationVolunteers can request to be on inpatient wards in the Cumberland Infirmary, West Cumberland Hospital and Community Hospitals in North & West Cumbria.


This might be the role for you if:

  • You are comfortable working in a busy ward environmento You have the ability to communicate with all groups of peopleo You are helpful, have patience and have an accommodating mannero You are able to work independently and as part of a teamo You can provide one morning or afternoon per week
What support and training will be provided?

  • Volunteer induction and specific training for the roleo Regular and ongoing support from a named member of staffo Ongoing training as the role requireso Out of pocket travel expenses reimbursed in accordance with North Cumbria Integrated Care NHS Foundation Trust Volunteering Policy
Health and SafetyYour safety is our priority - you will not be volunteering with any COVID positive patients.

The majority of tasks can be undertaken while social distancing and you will receive full PPE, guidance and support in line with trust policies and national guidance.


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