Supervisor - Logistics Specialist - Global Brand - FMCG - South

2 weeks ago


London, Greater London, United Kingdom Career Moves Group Full time £35,000
Supervisor
  • Logistics Specialist
- Global Brand - FMCG - South

Supervisor
Logistics SpecialistGlobal Super Brand Permanent South Manchester Salary up to GBP 35,000 pa + Benefits ASAP Start Our client, a global super brand has an exciting opportunity for a Logistics Supervisor to manage a small team who focus on the successful delivery of International customer orders. The supervisor will manage the day to day running of a team, supporting with any issues in the customer order process, manage internal & external stakeholder & supply chain relationships, provide team updates to senior managers, look after any complex order enquiries or customer complaints, advise and train individuals on the team & new starters, review and manage team KPI's. Deputising for Logistics manager in absence.

Duties may include ( but not limited to ) :
Managing the day to day running of the Logistics teamManage team KPI's, reporting data & reports to senior Managers Supporting and leading team with complex orders, customer complaints and supply chain issuesBeing the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams. Monitor, leverage & improve performance KPI'sMaximise service levels & drive business decisionsProviding updates and Realtime information updates where neededSuccessful KPI management, improve performance & drive business decisionsWeekly calls with freight forwarders, shipment updates and customs clearance statusProviding exceptional customer service at all times Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc requests.
Drive continuous process improvement & support operational partners.
Analyse and prepare data for reporting MS Office including managing Excel spreadsheets.
Previous experience working in Apparel, Sports, Retail within Digital FMCG could also be highly advantageous but not essential.
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