Front Desk Officer

2 weeks ago

London, Greater London, United Kingdom confidentioal Full time
Join our dynamic, fast-paced, and vibrant company as a Receptionist/Administrator. Be part of a supportive team that celebrates each other's achievements and fosters a positive atmosphere.

As the first point of contact for external guests and colleagues, you will play a crucial role in maintaining our professional and welcoming environment.


Responsibilities:

Manage the front desk, providing a warm and professional welcome to guests and colleagues.

Answer all incoming calls promptly and relay important information accurately.

Ensure the office and reception areas are tidy and professional.

Manage meeting room reservations and schedules.

Undertake additional ad hoc tasks to support the office manager and wider team.

Engage with incoming clients and handle phone queries.

Utilize social media effectively for company purposes.

Perform office admin tasks, including filing and maintaining records.

Identify and escalate issues when necessary and take initiative to solve problems independently.

Communicate effectively with various departments and individuals at different levels within the organization.

Conduct positive negotiations to achieve favourable outcomes.

Requirements:

A positive, can-do attitude with a passion for delivering exceptional customer service.

Proven ability to work independently and take initiative.

Excellent organizational skills and attention to detail.

Proficiency in Microsoft Office systems.

Outstanding communication skills, both verbal and written.

Ability to thrive in a fast-paced, dynamic environment.

Previous experience in a similar role is preferred.

Good user of social media platforms.


If you are a proactive individual with excellent interpersonal skills and a passion for customer service, we would love to hear from you.

Join our team and contribute to creating a positive and professional atmosphere in our London City office.

Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.

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