Business Change Analyst
1 week ago
Business Change Analyst at a Leading Commercial Energy Supplier
Our client is a rapidly expanding and highly regarded commercial energy provider in the UK. We are currently seeking a Business Change Analyst to join the IT team at their Guiseley head office in Leeds.
Responsibilities:
- Investigate, resolve, and manage system issues in collaboration with key business users and third-party suppliers.
- Explore ways to enhance business operational processes by closely engaging with key stakeholders.
- Identify, propose, and agree on system changes.
- Develop and maintain business process maps and work instruction documents.
- Analyze data to pinpoint issues, trends, and performance metrics.
- Create test plans and verify new system releases and modifications.
- Generate user training materials.
- Contribute to projects aimed at improving processes, business, and reputation.
Requirements:
- Familiarity with the UK gas and electricity markets.
- Experience with Ensek's Ignition platform or similar products.
- Proficiency in data analysis using Excel and/or PowerBI/Fabric.
- Ability to map business processes using Visio and/or Lucidchart.
- Analytical and inquisitive mindset.
- Methodical and structured problem-solving approach.
- Strong verbal and written communication skills.
- Attention to detail.
- Capability to work independently with drive and initiative.
- Self-motivated with a focus on exceeding targets continuously.
- Team player mindset, willing to collaborate and share insights for business improvement.
- LEAN methodologies qualification like Six Sigma (preferred) or a strong willingness to obtain one.
- Project management certification such as PRINCE2 or a keenness to pursue one.
Join Our Team:
- Rapidly growing and innovative employer.
- Supportive management dedicated to fostering career advancement.
- Comprehensive induction and continuous coaching and training sessions.
- Dynamic work environment with a strong team camaraderie.
- Competitive remuneration and benefits package.
- Standard working hours: Monday to Friday, 9 am to 5 pm.
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