Band 4 Quality Governance Administrator

7 days ago


Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

Job summary

The post holder is responsible for supporting the administration of quality governance on the Barnet Hospital Business Unit. This will include, but will not be limited to, patient safety, risk, incidents, clinical performance, compliance and audit.

The post holder will work closely with the quality governance, operational and management teams and staff at all levels in the organisation and be required to work independently, under supervision and as part of a team.

Main duties of the job

The post holder is responsible for supporting the administration of quality governance on the Barnet Hospital Business Unit. This will include, but will not be limited to, patient safety, risk, incidents, clinical performance, compliance and audit.

The post holder will work closely with the quality governance, operational and management teams and staff at all levels in the organisation and be required to work independently, under supervision and as part of a team.

About us

Quality Governance provides a framework for the Trust to ensure the delivery of safe, effective and high quality healthcare services. Our purpose at Barnet Hospital business unit (BHBU) is to help the Trust monitor and improve standards of care.

We support patient safety and compliance and quality improvement for services managed by Barnet Hospital business unit.

Job description

Job responsibilities

To provide quality governance administrative support to the site quality governance function, including meeting co-ordination, as well as circulating all relevant paperwork. To organise team meetings as directed ensuring that all relevant information is available when required. To support the management of governance led meetings (Stop the Pressure / Free Falls Care / Mortality Review Group etc) by scheduling cases and liaising with presenters to attend. To support the commissioning of Learning from Death Reviews. To uplift the outcome of produced minutes and ensure these are accurately recorded reflected within the relevant modules on DCIQ / Datix. To provide a comprehensive administrative and secretarial service to support the quality governance framework on site. To manage and maintain accurate, timely and comprehensive records of projects as directed within patient safety, risk, incidents and compliance and clinical audit. To manage the updating of the serious incident action tracker. Assist in the collection of data from a variety of sources, and ensuring that the data contributed are accurate, checking data entered and ensuring completeness Undertake general office and administrative duties when required, ie, typing, organising meetings, ordering stationery, photocopying and filing Exercise a high degree of tact and discretion in dealings with staff, and patients. Support the management of relevant databases, participating in data entry and production of meaningful statistical analysis of reported compliance outcome activity. Ensure confidentiality of all written verbal and electronic information. To support the hospital quality governance team in the prompt and accurate identification of patient safety issues. Production of duty of candour letters to patients. Finalise the monthly health roster as directed by the Quality Governance departmental leads Person Specification

Royal Free World Class Values

Essential

Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

4 GCSE's (A-C) or equivalent

Desirable

Key Skills Level 2 in Literacy or equivalent AMSPAR Medical Terminology (or equivalent )

Experience

Essential

Previous experience of clerical work Computer based data entry experience

Desirable

Previous experience of working in a team

Skills and aptitudes

Essential

Experience of a logical and organised approach to work. Ability to prioritise and manage own workload. Advanced level of keyboard skills that include the ability to enter information accurately and quickly. Excellent communication skills - both written and verbal, including courteous telephone manner Computer literate with experience of Microsoft Word, Outlook, Excel and excellent and accurate typing skills with attention to detail

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