Current jobs related to CSM Manager - Cardiff, Cardiff - Trident Search
-
Civil Engineering Project Manager
5 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Civil Engineering Project Manager
5 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Civil Engineering Project Manager
4 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking an experienced Civil Engineering Project Manager to lead our team in delivering high-quality projects that meet the needs of our clients. As a key member of our team, you will be responsible for providing engineering judgement and expertise to ensure the successful delivery of projects.Key ResponsibilitiesLead and manage engineering...
-
Civil Engineering Project Manager
3 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking an experienced Civil Engineering Project Manager to lead our team in delivering high-quality projects that meet the needs of our clients. As a key member of our team, you will be responsible for providing engineering judgement and expertise to ensure the successful delivery of projects.Key ResponsibilitiesLead and manage engineering...
-
Civil Engineering Project Manager
5 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking a highly skilled Civil Engineering Project Manager to lead our team in delivering high-quality projects that meet the needs of our clients. As a key member of our team, you will be responsible for providing engineering judgment and expertise to ensure the successful completion of projects.Key ResponsibilitiesLead and manage...
-
Civil Engineering Project Manager
5 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking a highly skilled Civil Engineering Project Manager to lead our team in delivering high-quality projects that meet the needs of our clients. As a key member of our team, you will be responsible for providing engineering judgment and expertise to ensure the successful completion of projects.Key ResponsibilitiesLead and manage...
-
Civil Engineering Project Manager
7 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Civil Engineering Project Manager to join our team at ETS Egis Transport Solutions. As a key member of our project delivery team, you will be responsible for leading and managing civil engineering projects from concept to completion, ensuring they are delivered on time, within budget, and to the...
-
Civil Engineering Project Manager
7 days ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Civil Engineering Project Manager to join our team at ETS Egis Transport Solutions. As a key member of our project delivery team, you will be responsible for leading and managing civil engineering projects from concept to completion, ensuring they are delivered on time, within budget, and to the...
-
Civil Engineering Project Manager
6 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Civil Engineering Project Manager
7 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Civil Engineering Project Manager
3 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Civil Engineering Project Manager
3 days ago
Cardiff, Cardiff, United Kingdom Egis Group Full timeAbout the RoleWe are seeking an experienced Principal Civil Engineer to join our Rail division in Cardiff. As a key member of our team, you will be responsible for leading engineering activities and ensuring that civil/structural schemes meet programme requirements in a safe and environmentally responsible manner.Key ResponsibilitiesLead in providing...
-
Agile Delivery Manager
6 days ago
Cardiff, Cardiff, United Kingdom Companies House Full timeJob SummaryThis is an exciting opportunity to join the Companies House Digital and Technology Directorate as an Agile Delivery Manager. We are looking for a talented individual with a software delivery and digital services background to help our Agile Scrum teams develop and deliver quality digital services for our millions of users.About the RoleAs an Agile...
-
Agile Delivery Manager
7 days ago
Cardiff, Cardiff, United Kingdom Companies House Full timeJob SummaryThis is an exciting opportunity to join the Companies House Digital and Technology Directorate as an Agile Delivery Manager. We are looking for a talented individual with a software delivery and digital services background to help our Agile Scrum teams develop and deliver quality digital services for our millions of users.About the RoleAs an Agile...
-
IT Systems Architect
3 weeks ago
Cardiff, Cardiff, United Kingdom Ogi Full timeAbout OgiOgi is a pioneering Welsh business and one of the fastest-growing companies in Wales, committed to serving Welsh communities through its dynamic and innovative approach.About the RoleAs a hands-on IT Architect, you will play a crucial role in designing, developing, and integrating Ogi's IT systems, focusing on balancing in-house and outsourced...
-
IT Systems Architect
3 weeks ago
Cardiff, Cardiff, United Kingdom Ogi Full timeAbout OgiOgi is a pioneering Welsh business and one of the fastest-growing companies in Wales, committed to serving Welsh communities through its dynamic and innovative approach.About the RoleAs a hands-on IT Architect, you will play a crucial role in designing, developing, and integrating Ogi's IT systems, focusing on balancing in-house and outsourced...
-
IT Architect
1 week ago
Cardiff, Cardiff, United Kingdom Ogi Full timeAbout the RoleWe are seeking a highly skilled IT Architect to join our team at Ogi, a leading Welsh business and one of the fastest-growing companies in Wales. As we scale, we need someone who can design, develop, and integrate our IT systems, balancing in-house and outsourced resources, creating an IT roadmap, optimising processes, and maximising the use of...
-
IT Architect
1 week ago
Cardiff, Cardiff, United Kingdom Ogi Full timeAbout the RoleWe are seeking a highly skilled IT Architect to join our team at Ogi, a leading Welsh business and one of the fastest-growing companies in Wales. As we scale, we need someone who can design, develop, and integrate our IT systems, balancing in-house and outsourced resources, creating an IT roadmap, optimising processes, and maximising the use of...
-
Principal Civil Engineer
1 week ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob DescriptionAs a Principal Civil Engineer at EGIS Transport Solutions, you will play a key role in leading our engineering team to deliver high-quality projects that meet the needs of our clients. Your expertise in civil engineering will be essential in ensuring that our projects are designed and constructed to the highest standards.Key...
-
Principal Civil Engineer
1 week ago
Cardiff, Cardiff, United Kingdom ETS Egis Transport solutions Full timeJob DescriptionAs a Principal Civil Engineer at EGIS Transport Solutions, you will play a key role in leading our engineering team to deliver high-quality projects that meet the needs of our clients. Your expertise in civil engineering will be essential in ensuring that our projects are designed and constructed to the highest standards.Key...
CSM Manager
4 months ago
They help organisations to not only detect advanced threats and targeted attacks, but contain them too.
They are looking for an experienced Customer Success Manager with service delivery experience within the cyber security space to join their growing team.
Within this role, you will be responsible for management of onboarding, Continual improvements and support of the companies customer relationships and operations.
Building and nurturing trusted and transparent customer relationships, you'll serve as the primary point of contact and trusted advisor for your customers within the company.
Proactively monitoring and analysing customer accounts to identify opportunities and potential risks to account health, as well as recognizing opportunities for upselling, cross-selling, and expansion, will be a key part of your role.
Minimum 2 years' experience in IT services industry.Excellent understanding of service methodologies and approaches; preferably with previous IT operational management.
Be responsible for the ongoing onboarding, availability and delivery of the company's service for your customer.
Measure and continually improve the service operations.
Identify and monitor activity of volatile accounts, reporting on upcoming or ongoing impacts or potential threats to the overall business.
Partner with Account Managers on customer renewals and identified cross-sell/upsell opportunities.Ensure service and support renewal rates are high due to excellent customer satisfaction and Service adoption.
Ensure customers and their wider teams are correctly set up and on-boarded to the company's services.
Serve as an escalation point for service issues that impact the customer's success.
