Bank Employee

2 weeks ago

London, Greater London, United Kingdom City Recruitment Associates Full time
Banking - Real Estate LendingnJunior Client Relationship Officer -Hybrid 3 days on-site London EC3nSalary range £23-30k DOE + bonus & benefits

Job description:

nBusiness DevelopmentnTo promote and support the aims of the Bank and the wider Group.nTo develop and maintain an effective working relationship with the team to whom you report.nTo co-operate with colleagues to promote an open and supportive environment.nTo carry out your duties in a careful and professional manner.nTo help expand the Banks's client base in a profitable and compliant manner.

nTo promote the Group generally to both existing and potential clients


Customer ServicenTo ensure that client perception of the Bank remains good and presents a highly professional image to clients at all times.nMaintain in-depth knowledge of the Bank's products and services.nDeal with client enquiries in a timely and efficient manner.


Management and administration:

nManage the reception process for visitors to ensure that initial arrival procedures are carried out and they are introduced to the person they are visiting quickly and in a manner that gives an excellent impression of the organisation.nTo assist in efficiently and politely receive incoming telephone calls redirecting them to the required person/department, so that calls are dealt with quickly and in a manner that gives an excellent impression of the organisation.nTo coordinate the receipt and collection of hand delivered mail and courier packages ensuring that they are properly recorded and passed on to the addressee as quickly as possible.nMaintain the access security function to provide access cards for all members of staff in accordance with the requirements of their roles and within Group Policy.nWhere necessary, provide administrative support to specified members of personnel to assist them in providing an accurate and timely response to their clients.nMaintain support services (including desk moves and changes, intranet telephone lists, voicemail messages) ensuring an up-to-date operation.nSupport other departments by understanding key tasks and providing support when required.nProvide administrative support necessary for both external and internal client meetings, i.e.

diarising and provision of serviced meeting rooms, and liaising with external caterers if required.nIn liaison with management, co-ordinate attendance and response to ad-hoc in-house presentations.


Experience must include:

nA minimum of 12 months experience within Financial Services/BankingnClient Services administrationnSpecial consideration to applicants who have Real Estate/Property Lending/Private Banking experience.

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