Current jobs related to Customer Advisor Training - City of London Greater London - Travel Trade Recruitment
-
Customer Training Support Advisor
4 weeks ago
Stratford, Greater London, United Kingdom Adecco Full time €24,150Customer Service Advisor Full-time, permanent Working for a world leader in their field (with presence in over 60 countries) Short and long-term incentives Learning opportunities Life insurance If you have a passion for delivering top-notch customer service, excellent communication skills, and the ability to prioritise workload and solve problems,...
-
Customer Training Support Advisor
4 weeks ago
Stratford, Greater London, United Kingdom Adecco Full time €24,150Customer Service Advisor Full-time, permanent Working for a world leader in their field (with presence in over 60 countries) Short and long-term incentives Learning opportunities Life insurance If you have a passion for delivering top-notch customer service, excellent communication skills, and the ability to prioritise workload and solve problems,...
-
Customer Service Assistant
3 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Assistant
4 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Support Advisor
4 days ago
City of London, United Kingdom CV-Library Full timeCustomer Support Advisor Salary £28,000 - £30,000 Based in Farringdon Office Based Role - 9am - 5pm A global high end office furniture manufacturer is looking for a Customer Support Advisor to join their UK office in Farringdon. You will be responsible for looking after customer orders, providing mockups, project support and dealing with...
-
Training Advisor
7 days ago
London, Greater London, United Kingdom Media IQ Recruitment Ltd Full timeJob Opportunity: Course Enrolment AdvisorMedia IQ Recruitment Ltd is seeking a highly motivated and experienced Course Enrolment Advisor to join our team. As a Course Enrolment Advisor, you will be responsible for calling and emailing delegates who have completed a free introductory course and wish to explore paid-for more advanced training courses and...
-
Training Advisor
7 days ago
London, Greater London, United Kingdom Media IQ Recruitment Ltd Full timeJob Opportunity: Course Enrolment AdvisorMedia IQ Recruitment Ltd is seeking a highly motivated and experienced Course Enrolment Advisor to join our team. As a Course Enrolment Advisor, you will be responsible for calling and emailing delegates who have completed a free introductory course and wish to explore paid-for more advanced training courses and...
-
Platform Support Advisor
3 months ago
London, United Kingdom Resident Advisor Full timeFounded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a...
-
Training Advisor
4 days ago
London, Greater London, United Kingdom Media IQ Recruitment Ltd Full timeJob Title: Training AdvisorAre you passionate about education and learning? Do you have a strong relationship-building skillset and a proven track record in telephone sales? We are seeking a highly motivated and ambitious individual to join our team as a Training Advisor.About the Role:As a Training Advisor, you will be responsible for calling and emailing...
-
Training Advisor
4 days ago
London, Greater London, United Kingdom Media IQ Recruitment Ltd Full timeJob Title: Training AdvisorAre you passionate about education and learning? Do you have a strong relationship-building skillset and a proven track record in telephone sales? We are seeking a highly motivated and ambitious individual to join our team as a Training Advisor.About the Role:As a Training Advisor, you will be responsible for calling and emailing...
-
Customer Experience Advisor
4 days ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in City of Westminster, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
4 days ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in City of Westminster, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Training Support Advisor
6 days ago
London, United Kingdom Ruby Magpie Full timeWe are recruiting for our client, a leading high-end outdoor luxury brand. They are looking for a Customer Service Advisor or Administrator to join their team on a fixed term contract. This role is a 4-6 months FTC and we are looking for someone who can start ASAP. The role of Customer Service Advisor/Administrator serves as a crucial link with all...
-
Customer Training Support Advisor
6 days ago
London, United Kingdom Ruby Magpie Full timeWe are recruiting for our client, a leading high-end outdoor luxury brand. They are looking for a Customer Service Advisor or Administrator to join their team on a fixed term contract. This role is a 4-6 months FTC and we are looking for someone who can start ASAP. The role of Customer Service Advisor/Administrator serves as a crucial link with all...
-
Customer Service Advisors
1 week ago
City, United Kingdom Page Personnel Full timePage Personnel have just registered multiple Customer Service Advisor Positions to work for a reputable Law Firm in Leeds!We are looking for enthusiastic customer service professionals that are looking to kick start their career you will be given the best training alongside fantastic support and an excellent structured career plan!If you are looking for a...
-
Customer Training Support Advisor
3 weeks ago
London, United Kingdom Insight Select Full time €30,000Customer Service Advisor / London / £30,000 / Hybrid Working My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience by maintaining high standards...
-
Customer Training Support Advisor
3 weeks ago
London, United Kingdom Insight Select Full time €30,000Customer Service Advisor / London / £30,000 / Hybrid Working My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience by maintaining high standards...
-
Tax Training Specialist
3 days ago
London, Greater London, United Kingdom F45 Training CP008242 Full timeJob Title: Tax Training AdvisorAs a Tax Training Advisor, you will play a crucial role in designing and delivering innovative tax training programs for MHA employees and external users. Your primary responsibility will be to create engaging and informative content that meets the needs of our tax professionals.Key Responsibilities:Develop and maintain a...
-
Tax Training Specialist
3 days ago
London, Greater London, United Kingdom F45 Training CP008242 Full timeJob Title: Tax Training AdvisorAs a Tax Training Advisor, you will play a crucial role in designing and delivering innovative tax training programs for MHA employees and external users. Your primary responsibility will be to create engaging and informative content that meets the needs of our tax professionals.Key Responsibilities:Develop and maintain a...
-
Tax Training Specialist
6 days ago
London, Greater London, United Kingdom F45 Training CP008242 Full timeJob Title: Tax Training AdvisorAs a Tax Training Advisor, you will play a crucial role in designing and delivering innovative tax training programs for MHA employees and external users. Your primary responsibility will be to create engaging and informative content that meets the needs of our tax professionals.Key Responsibilities:Develop and maintain a...
Customer Advisor Training
4 months ago
We are working with a reputable Luxury Tour Operator, who are looking for a Customer Service Advisor to join their friendly team in London.
Within this role, you will partner with guests to make every journey and stay unique and legendary.Owning all steps of the post reservation process, from follow up tasks, customer queries through to ensuring all the details are correct and ready for the customer.
You will work closely with all relevant departments to ensure that all actions that are required are fulfilled in a timely and accurate manner.
All tasks and activities related to a customer post booking. Ranging from ensuring payments are taken, questions answered, tickets and relevant documentation delivered.Making sure every customer has a personal interaction on any queries that they may have.
Meet SLA targets such as response times, case/queue management and case classification accuracy in Salesforce Omnichannel.
Meet assigned targets ensuring we meet any key deadlines required.
Ensure guest profiles assigned to a booking contain accurate guest data and as many preferences as can be gathered.
Treat every interaction in a professional manner and yet done in a conversational, natural and warm manner.Using all channels of communication.
Working proactively with operations to ensure any immediate customer contacts or changes required are carried out within the given time frames.
Processing customer requests quickly and accurately.Adjustments to customer's itinerary and ensuring they are kept informed.
Working within provided guidelines suggest perks or enhance opportunities for our most loyal guests.
Upsell- treat every customer interaction as an opportunity to enhance each and every guest stay by suggesting additional add-ons such upgrades, transfers, experiences etc.
Quality control all bookings prior to issuing travel documents and follow up to obtain any missing information or special requests.
Requirements:
Experience within the Travel Industry (highly desirable)
Previous experience within Customer Service / Operations roles
Track record working towards deadlines
Fantastic attention to detail
Proven team player
Tech savvy
The package:
A salary of circa £27,000 + monthly incentives
Hybrid working - Central London
Maternity/Paternity Pay.
Holiday- 25 days base (excluding bank holidays)
Do you have extensive experience of incoming group and incentive travel into the UK?
We are working with a well-known (Kent based) Tour Operator, who are looking of a Product Executive to join their small / close knit team.
#J-18808-Ljbffr