Product Support Advisor

2 weeks ago


Tamworth, Staffordshire, United Kingdom Cast UK Limited Full time

Product Support Advisor

Tamworth

Entry Level

Role Profile


Lockhart Catering Equipment specialise in supplying high calibre and unique products through their superior brands, providing customers with innovation, inspiration, and differentiation.

A trading division of Bunzl UK Ltd, Lockhart Catering Equipment areone of the world's finest suppliers of quality catering equipment and clothing.

They are renowned for being a prestigious brand which is associated with the top catering and leisure establishments across the country.


As the exclusive recruitment partner for Bunzl Catering, Cast UK are leading the search for a Product Support Advisor to be based at their office in Tamworth.


Key Responsibilities

  • To become expert in some product categories ensuring knowledge of products, suppliers and data to be able to support the purchasing team and sales teams.
  • To be the first point of contact for the sales teams for questions and details regarding existing and new products.
  • To be the driving force of the New Product Request Process
  • To provide internal support to one or more of the purchasing team
  • To drive the customers and sales teams to products with the most commercial benefit wherever possible and ensure our competitor product database is maintained to provide a competitive edge.

Skills & Experience

  • The ability to plan, prepare and organise projects for successful completion.
  • Experience of working in a fastpaced environment.
  • Great communication skills with the ability to listen, understand and analyse information.
  • A good understanding of Excel is essential.

Remuneration and Benefits

  • Bunzl Share Save option.
  • Life Cover (3 times Gross Salary)
  • Bunzl Personal Pension Plan (up to 5% contributed)
  • Option to join Bunzl HSF Healthcare Plan


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