Employee Relations Manager

2 weeks ago

London, Greater London, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for Employee Relations Manager (m/f/d) to join our high performing team in London:

What this job involves:

Join our team as a Senior UK Employee Relations Specialist in a large matrixed organization. In this role, you will be part of a small and dynamic team of expert Employee Relations Specialists, working closely with People Experience Partners, legal, compliance and management, covering the full range of Employee Relations responsibilities. You will provide expert support and guidance, as well as managing your own investigation case-load and leading large-scale employee relations projects across all business lines, leveraging ER best practice to navigate complex and high-risk cases. With a focus on upskilling and providing best practice guidance, this role presents a unique opportunity to make a significant impact in a thriving organization.

What your day-to-day will look like:

Provide expert support and advice to HR and business clients on ER matters, employment practices and casework including disciplinary, grievance, performance management, ill-health, modifications, investigations etc, reducing reliance on third party legal advisors. Manage and lead litigation and other casework including tribunal claims. Investigate and respond to select complaints including complex, high-risk, sensitive and ER cases. Work closely with broader HR to expertly guide, support, and implement change initiatives by supporting colleagues and managers with transfers, reorganizations/restructures (including meeting information/consultation requirements), plus undertake broader project work as required. Diagnose and support interventions required for the ongoing transformation of the ER function across EMEA including helping establish lines of consultation within and across HR. Partner closely with business-line aligned HR colleagues and compliance and have significant direct interactions with business clients and colleagues in legal (internal/external) and reward including centralized ER, Americas and broader EMEA colleagues. Track ER MI to identify ER trends, propose and implement improvements. Define, design, and deliver ER solutions on topics including HR policies, disciplinary procedures, working time, time off etc to maintain compliance with country-specific statutes, circumstances, and regulations. Provide subject matter expertise, conduct research and partner with compliance and legal to proactively monitor and embed relevant statutory and regulatory changes. Build organizational capability in managing ER matters by educating managers and HR colleagues in ER process, practices, and legislation. Partner with HR and CoEs to design and facilitate the implementation of talent initiatives including engagement, diversity and inclusion and EMEA wellbeing initiatives. Actively participate in projects developing new ER processes and other process improvements.

Required Skills and Experience:

A degree or qualification in employment law, HR, industrial/labour relations, or related field and have good knowledge of UK employment law and regulation. Knowledge of ER in other countries within EMEA will be beneficial. Minimum 5 years' experience managing complex ER cases including investigations, ill-health, dismissals, appeals, and report writing. Training in investigations, mediation and some experience with unions and works councils. Strong written and verbal communication skills with attention to detail and accuracy. Problem-solving capabilities and are responsive to employee concerns and conflicting needs. An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations. Good judgment and able to articulate sound reasoning for recommendations to persuade stakeholders. An ability to recommend actions based on policy and practice and maintain relations with remote colleagues.

Desired or preferred experience and technical skills:

Previous EMEA experience. Experience of a fast-paced matrixed organization is helpful. Employment tribunal and litigation case management experience.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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