Casual Connect Response Officer

1 week ago


Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full time

Reference:
R0003065

Service Area:
Prevention, Access and Provider Services

Directorate:
Adult Social Care and Health integration

Salary:
£12.02 per hour

Hours:
As and when required

Contractual Status:
Casual


An exciting opportunity has arisen in our Connect Response Officer Team as a casual member of staff support as and when required.

You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough.

Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough.

We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.

You will provide a high standard of person-centred care when responding to emergency situations. You will be trained in emergency first aid, moving, and handling and the use of all lifting equipment.


You will assess the service user's needs, offer support, and then decide on the most appropriate action to be taken.


In this role, good communication skills are vital, also responding with empathy is important as well as providing the reassurance the service user needs.


Closing date:
Thursday 18th May 2023 by 12 midnight


Job Type:
Zero hours contract

Salary:
£12.02 per hour

Benefits:

  • Company pension

Ability to commute/relocate:

  • Middlesbrough,

North Yorkshire:
reliably commute or plan to relocate before starting work (required)

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
R0003065

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