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Sales Support Associate

3 months ago

Birmingham, Birmingham, United Kingdom Advanced Full time

Role Introduction:

  • We are looking for a highly motivated person, who enjoys building relationships to join our Sales team. This will be a great opportunity to learn from our sales team, both in supporting the team and their sales process. This an entry level role and you will be given all the tools you need to succeed and build a career in Sales.

What You Will Do:

  • Handle inbound upsell opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
  • Liaise with internal stakeholders to ensure smooth delivery and resolve any customer queries
  • Responsible for managing upsell leads from our Customer Support and Professional Services teams
  • Support the Sales team with administrative tasks such as customer/ internal queries

What You Will Have:

  • Strong
    communication skills
  • Comfortable in
    engaging with people over the telephone
  • An accomplished
    relationship building with a strong focus on exceptional
    customer service:
  • Strong desire to win and
    hit targets

What We Do For You:

Wellbeing focussed - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral-
Generous Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days
-
Employee Assistance Programme
  • Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth:

  • Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally
    Development Programmes
  • From Future Managers to Leadership Training, our development programmes help you get where you need to go
-
Profit Share
  • Our Groupwide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important-
Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
-
Income protection insurance
  • Providing you with support and assistance when you need it most

Recognition - Highlighting and rewarding the great work our people do-
Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees - read about what it's like
-
Clear Review
  • Our own technology platform that allows you to get realtime feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about-
MatchIt - Fundraise for a cause close to your heart and Advanced will match part of the funding
-
Volunteering Time
  • Our volunteering leave scheme allows you to use your time to help those who need it
-
Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are:

  • We are one the UK's largest tech companies, and our products sit at the heart of some of the country's bestknown businesses. We've grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers.
-
We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.
  • Find out more about the next steps once you've applied here
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