Patient Care Coordinator

7 days ago


Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

Are you passionate about improving the lives of people with breast cancer? Do you want to support women undergoing investigations for possible breast cancer? You'll need to have good communication and organisational skills to help patients from point of referral providing information and support whilst undergoing investigations for a possible cancer.

The Breast Pathway Navigator role is pivotal in ensuring timely patient progression through their pathways to diagnosis or discharge.


You will join a well-established team of health care professionals (CNSs/PPC/CSWs/clinicians) passionate about improving the lives of people with cancer and supporting those from point of referral onwards.

We work a Mon-Friday service and receive on average100 referrals a month. This will be a hospital-based role with some potential to work remotely.

This is a 12-month fixed-term role with the potential for extension or becoming permanent.


For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below.

To understand the day-to-day responsibilities in more detail please read the full job description document attached.


As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.


All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process.

UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.


Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London.

The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

What you'll do:

  • Coordinate patient care for those patients referred in with a suspected cancer.
  • Ensure all appointments are coordinated in a timely manner.
  • Work autonomously on his/her own initiative whilst also integrating effectively into both the administrative and clinical teams.
  • Communicate with other members of the MDT to seek advice for patients and their family.
  • Ensure patient focused care and compliance with National Cancer Targets/Improving Outcomes Guidance.
  • Work closely with the oncology CNS team triaging their calls as appropriate

What we're looking for:

  • Excellent customer care practice, being polite, kind, patient and sympathetic.
  • Excellent listening, written, verbal and interpersonal communication skills, with the ability to communicate daily with people at all levels and in difficult circumstances.
  • Professional attitude to work, diplomatic and calm under pressure.


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    An exciting opportunity has arisen in the surgical care group for two Patient Pathway Coordinators to join the general surgery team. These are unique and exciting roles as they will include coordinating outpatient appointments, surgery & provide administrative support to the clinical teams.One role will be working within the Upper GI team, who specialise in...

  • Patient Coordinator

    6 days ago


    Southampton, Southampton, United Kingdom NHS Professionals Full time

    Job Title: Patient Pathway CoordinatorLocation: Antelope House, Brintons Terrace, Southampton SO14 0AHours: 37.5hrs per week 9-5 Mon-FriTrust Location: Southern Health ref 73307What you'll be responsible for: To work clinically with service users in order to help prepare them for discharge from hospital. Working alongside the Pathways Team Leader, the...

  • Care Coordinator

    6 days ago


    Southampton, Southampton, United Kingdom St Peters Surgery Full time

    Job Title: Care CoordinatorResponsible to: Business ManagerBand: Band 4Hours: 40 hrs pwSalary: £24,000Job SummaryThis is a new position which is seen as a critical and evolving post to support and work in St Peters Surgery which is part of the Woolston and Townhill PCN which supports four GP practices. Delivery of patient centric, integrated care, improving...

  • Care Coordinator

    7 days ago


    Southampton, Southampton, United Kingdom Whispers Care Solutions Limited Full time

    We are growing and we need an _Experienced People Coordinator_ to add to our Team Do _YOU_ want to join a _Great Team_? Do _YOU_ want something that fits into your _lifestyle_? Do _YOU_ want to earn _great rates of pay_? Do you have _EXCELLENT_ communication skills? Have you _previous experience_ of the role? Can you demonstrate _calmness and tenacit_y? Want...

  • Care Coordinator

    7 days ago


    Southampton, Southampton, United Kingdom The Red & Green Practice Full time

    The focus of this role will be to lead our Collaborative Practice Services. This means you will be working with several volunteers (who are also patients), called Patient Champions. This wonderful group of volunteers have formed a supportive, friendly, and fun team, which, under your leadership will continue to thrive, expand the services that they currently...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    A position has arisen for a Patient Pathway Coordinator at the Princess Ann Hospital to support the administrative work for the Fetal Medicine service.We are a friendly and supportive team dedicated to the service and mothers we come into contact with daily. The Patient pathway coordinator role is a valuable part of the womans journey and an asset to our...

  • Care Co-ordinator

    7 days ago


    Southampton, Southampton, United Kingdom All Care Full time

    We are looking for a full-time Care Coordinator to join our friendly team at the Southampton office. You will be joining our current coordinators in providing a high-quality service to our clients and staff. You would be required to covering the West Sussex area. Salary £23,500 ON-CALL 1 night a week and then 1 in 4 weekends*Driving license and access to...


  • Southampton, Southampton, United Kingdom CVS UK Ltd Full time

    We have a fantastic opportunity for a Twilight Patient Care Assistant to join our team here at Animed Veterinary HospitalThis is a permanent full time role (40 hours), working the below: Monday to Friday (4pm12:30am) No weekendsThe PCA role is one of the foundations of an outstanding veterinary practice, as a PCA you would be involved in supporting our team...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    Are you interested in joining friendly administrative teams, who work closely with the consultants and clinical staff to provide a high standard of administration and customer care to our patients? Exciting opportunities have arisen within Specialist services (Division D) for Patient Administrators to join us. We have full and part time hours available,...


  • Southampton, Southampton, United Kingdom Unity Care Solutions Ltd Full time

    THE ROLEUnity Care Solutions are an award-winning care company with 3 branches across Southampton, Kent and Sussex. We specialise in supporting children and adults in the community with complex care needs.We are on the lookout for a Care Coordinator to join our experienced office team based at Ocean Village, Southampton. Having a passion for care and...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    We are seeking three highly motivated and pro-active individuals to fulfil the role of Patient Pathway Co-Ordinators within our busy Cancer Care department. You will be required to build strong relationships with Consultants, Admin Teams, Nursing Staff, and external providers. You will be responsible for the smooth running of the patients' pathway through...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Radiology care group for a Patient Administrator to join our X-ray and Ultrasound admin team.The post holder will provide a comprehensive administration service as part of a team and support the Radiographic staff on the management of the in patients. This will be a very busy role and we are therefore looking for...

  • Care Coordinator

    7 days ago


    Southampton, Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

    We are looking for an enthusiastic Community mental health nurse to join our friendly multi-disciplinary team as a Care Co-ordinator. We are able to offer an individualised program of support and professional development to work through with the encouragement from an existing motivated, positive and experienced team. Newly qualified professionals are...


  • Southampton, Southampton, United Kingdom Bishops Waltham Surgery Full time

    Bishops Waltham SurgeryWe are looking for a dedicated staff member to join our friendly Reception Team.We are looking for part time role of 30 hours, please see hours required below:Tuesday 8am - 16:30pmWednesday 8am - 16:30pmThursday 9am - 17:30pmFriday 10am - 16:30pmEach day includes 1 hours unpaid lunch breakYou will be employed through Winchester Rural...


  • Southampton, Southampton, United Kingdom Bishops Waltham Surgery Full time

    Bishops Waltham SurgeryWe are looking for a dedicated staff member to join our friendly Reception Team.We are looking for part time role of 30 hours, please see hours required below:Monday 10am - 18:30pmTuesday 8am - 16:30pmThursday 8am - 16:30pmFriday 9am - 17:30pmEach day includes 1 hours unpaid lunch breakYou will be employed through Winchester Rural...

  • Patient Advisor

    1 month ago


    Southampton, Southampton, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient AdvisorLocation - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    2 weeks ago


    Southampton, Southampton, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient AdvisorLocation - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    7 days ago


    Southampton, Southampton, United Kingdom Optical Express Group Full time

    Location - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect...

  • Patient Advisor

    6 days ago


    Southampton, Southampton, United Kingdom Optical Express Full time

    Job Title - Patient AdvisorBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Location - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    We have an opportunity to recruit an Outpatient Coordinator to our cardiovascular and thoracic/oncology team within the Patient Services Centre. We are looking for a dynamic and enthusiastic individual with experience of providing first class customer service to join our friendly team. You will create working relationships in an inclusive, diverse and...