Bank Staff Receptionist/administrator

1 week ago


Bristol, Bristol, United Kingdom MX Community centre, St Pauls, Bristol Full time

We Are Hiring

Bank staff Receptionist/Administrator

Closing Date:
Rolling


The Malcolm X Community Centre requires the services of a dedicated individual or individual/s to cover reception duties in our busy Community Centre.

This is a great opportunity to meet and support a wide range of people arriving daily from all over the world and within the local community.


Requirements:

To be contacted at short notice to cover staff shortages or sickness.

To be available for ad hoc shifts.

To take on and manage administrator/receptionist workload at various stages of the process.

To write daily reports for regular staff of actions and activities undertaken whilst holding bank staff positions to ensure a continued workflow necessary for the running of the centre.
Previous work in a similar setting voluntary or paid would be desirable but not essential.

A willingness to learn new skills, ability to follow instructions and is able to work with minimum supervision.

Skills:

  • Excellent written and spoken communication skills.
- (English GCSE/NVQ level 2 equivalent or above)

  • IT skills to work with computerised booking and payment systems.
  • Good interpersonal skills.
  • Ability to stay calm under pressure and look after several things at once.
  • General administration and customer service skills.
  • A friendly and professional telephone manner.
  • Patience and tact.
  • Good understanding of Social Media.

Day-to-day tasks will include:

  • Meet and greet visitors, directing them to the appropriate person or area of the premises.
  • Ensure visitors comply with MXCC procedures.
  • Managing incoming and outgoing mail.
  • Recording & passing on messages.
  • Monitor, and support guests with bookings.
  • Update social media.
  • Carry out other duties and tasks in relation to the post as may be requested from time by the Supervisor/Line Manager.

Working Hours, Patterns and Environment:

Job Type:
Zero hours contract

Salary:
£11.00-£12.50 per hour

Expected hours:
per week

Benefits:

  • Casual dress
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Ability to Commute:

  • Bristol (required)

Work Location:
In person

Reference ID:
mxcc bank admin

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