Sales Manager

2 weeks ago


Coulsdon, United Kingdom Harwoods Full time
JOB PURPOSE
  • The Sales Manager role is to:
  • Achieve vehicle sales, finance sales, and accessory sales volumes and profit objectives.
  • Manage all vehicle sales processes within the business.
Department/Business/Location:
Sales
Reports to:
General Manager
Direct Reports:
Sales Team
KEY RESPONSIBILITIES
  • Manage the mix and specification of new products based on sales trends and market intelligence.
  • Manage the supply of used vehicles.
  • Ensure appropriate funding for all vehicles.
  • Develop customer follow-up systems to increase loyalty.
  • Maximize commercial opportunities through events and campaigns.
  • Apply manufacturer mystery shopping criteria.
  • Prioritize customer service and comply with regulations.
  • Offer finance solutions to customers and ensure excellent service.
  • Recruit and select sales team members.
  • Maintain a safe working environment.
  • Control debt and manage department costs.
  • Forecast and understand management accounts.
Skills & Requirements
  • Full driving license.
  • Smart appearance.
  • Excellent numeracy and literacy skills.
  • Competency in IT.
  • Motor industry experience.
  • Manufacturer experience (desirable).
The Harwoods Way
  • Harwoods Group is a family-owned automotive retail group with a rich history.
  • Core values include valuing people and customers, continuous improvement, responsibility, teamwork, and fun.
  • Top 30 automotive dealer group in the UK representing various prestigious brands.
  • Operating across 6 counties in the South East of England.
  • High colleague engagement score and focus on people development.

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