Current jobs related to Contact Centre Team Leader - Wokingham, Wokingham - Leaders Romans Group

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to support our Store Manager in driving commercial growth and developing a team culture of customer excellence.Key ResponsibilitiesSupport the Store Manager in achieving commercial goals and developing a customer-centric team culture.Lead the store team in the absence of...

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Card Factory Full time

    {"title": "Team Leader", "content": "Job OverviewCard Factory is seeking a Team Leader to support our Store Manager in driving commercial growth and developing a team culture of customer excellence.Key ResponsibilitiesSupport the Store Manager in achieving commercial goals and developing a customer-centric team culture.Lead the store team in the absence of...

  • Team Leader

    2 days ago

    Wokingham, Wokingham, United Kingdom Card Factory Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart of everything we do.Key...

  • Team Leader

    2 days ago

    Wokingham, Wokingham, United Kingdom Card Factory Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart of everything we do.Key...

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Academics Ltd Full time £24,000 - £28,000

    We are seeking an experienced and qualified individual to join our team at Academics Ltd as a Team Leader in a Stage 2 EYFS Class. The successful candidate will be responsible for the day-to-day running of the room and will play a crucial role in caring for children.The ideal candidate will have a Level 3 qualification related to children's development and...

  • Team Leader

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Academics Ltd Full time £24,000 - £28,000

    We are seeking an experienced and qualified individual to join our team at Academics Ltd as a Team Leader in a Stage 2 EYFS Class. The successful candidate will be responsible for the day-to-day running of the room and will play a crucial role in caring for children.The ideal candidate will have a Level 3 qualification related to children's development and...

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Two Saints Full time

    {"h1": "Team Leader - Young People\u2019s Services", "p": "At Two Saints, we are seeking a dedicated and passionate Team Leader to join our Young People\u2019s Services team. As a Team Leader, you will play a vital role in supporting our young people to achieve their potential and develop the skills they need to succeed in life.Your key responsibilities will...

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Two Saints Full time

    {"h1": "Team Leader - Young People\u2019s Services", "p": "At Two Saints, we are seeking a dedicated and passionate Team Leader to join our Young People\u2019s Services team. As a Team Leader, you will play a vital role in supporting our young people to achieve their potential and develop the skills they need to succeed in life.Your key responsibilities will...

  • Care Team Leaders

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Remarkable Jobs Full time

    Job Opportunity for Care Team LeadersWe are seeking experienced professionals to join our team at Remarkable Jobs as Care Team Leaders, Domiciliary Care Coordinators, Care Managers, and Care Team Supervisors.Job Summary:Remarkable Jobs is a leading recruitment agency specializing in placing exceptional candidates in top-notch care agencies across Berkshire....

  • Care Team Leaders

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Remarkable Jobs Full time

    Job Opportunity for Care Team LeadersWe are seeking experienced professionals to join our team at Remarkable Jobs as Care Team Leaders, Domiciliary Care Coordinators, Care Managers, and Care Team Supervisors.Job Summary:Remarkable Jobs is a leading recruitment agency specializing in placing exceptional candidates in top-notch care agencies across Berkshire....

  • Restaurant Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    Giggling Restaurants Ltd is seeking a talented Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for leading our team to deliver exceptional customer service and high-quality food. We offer a competitive salary, comprehensive training and development program, and opportunities for career growth. Our ideal candidate...

  • Restaurant Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    Giggling Restaurants Ltd is seeking a talented Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for leading our team to deliver exceptional customer service and high-quality food. We offer a competitive salary, comprehensive training and development program, and opportunities for career growth. Our ideal candidate...

  • Supply Chain Team Leader

    3 weeks ago

    Wokingham, Wokingham, United Kingdom Avia Technique Ltd Full time

    Logistics Team LeaderFull Time Position£29,000-£33,000 per annum plus bonuses Monday to FridayAre you an experienced logistics professional with knowledge of transporting hazardous materials?Avia Technique Ltd, a leading aviation safety services company, is seeking a Team Leader to join their busy Logistics team.The Team Leader will report to the Logistics...

  • Financial Services Team Leader

    15 hours ago

    Wokingham, Wokingham, United Kingdom Artemis Recruitment Consultants Ltd Full time

    IFA Administration Manager - WokinghamWe are working with a well-established IFA firm near Wokingham that is looking to take on a new Administration Team Leader. The ideal candidate will be very experienced in a similar type of role, flexible, and able to effectively communicate with their team.This will be an office-based position, working in Wokingham. We...

  • Financial Services Team Leader

    13 hours ago

    Wokingham, Wokingham, United Kingdom Artemis Recruitment Consultants Ltd Full time

    IFA Administration Manager - WokinghamWe are working with a well-established IFA firm near Wokingham that is looking to take on a new Administration Team Leader. The ideal candidate will be very experienced in a similar type of role, flexible, and able to effectively communicate with their team.This will be an office-based position, working in Wokingham. We...

  • Restaurant Team Leader

    4 days ago

    Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    Restaurant Supervisor OpportunityGiggling Squid, the largest Thai restaurant group in the UK, is seeking a talented Restaurant Supervisor to join our team. As a family-run business, we value our employees and strive to create a great work environment.We are looking for a leader who can inspire our teams to achieve success while developing their own career....

  • Restaurant Team Leader

    3 days ago

    Wokingham, Wokingham, United Kingdom Giggling Restaurants Ltd Full time

    Restaurant Supervisor OpportunityGiggling Squid, the largest Thai restaurant group in the UK, is seeking a talented Restaurant Supervisor to join our team. As a family-run business, we value our employees and strive to create a great work environment.We are looking for a leader who can inspire our teams to achieve success while developing their own career....

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Greene King Full time

    About the Role:We are seeking a skilled Team Leader to join our team at Greene King pubs. As a Team Leader, you will be responsible for leading by example and ensuring that our customers receive a heartfelt and memorable experience each and every time they visit.Key Responsibilities:Provide exceptional customer service and ensure that every customer receives...

  • Team Leader

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Greene King Full time

    About the Role:We are seeking a skilled Team Leader to join our team at Greene King pubs. As a Team Leader, you will be responsible for leading by example and ensuring that our customers receive a heartfelt and memorable experience each and every time they visit.Key Responsibilities:Provide exceptional customer service and ensure that every customer receives...

  • Occupational Therapist

    5 days ago

    Wokingham, Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewAn exciting opportunity has arisen for a Band 7 Community Team Leader to join a dynamic, strategic, and enthusiastic Community Nursing Team in Wokingham. The successful candidate will be joining a service that has been recognised as having an 'Outstanding' rating, with the trust also being rated 'Outstanding' in our latest CQC inspection.Main...

Contact Centre Team Leader

3 months ago

Wokingham, Wokingham, United Kingdom Leaders Romans Group Full time

Job Title:
Contact Centre Team Leader

Location:
Crowthorne House, Wokingham

Brand:

Leaders Romans Group

Salary:
OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours:
Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm.

Brand:


LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels.

With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience.

Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.


Job Summary:

Key Responsibilities:

  • Manage a team of 612 agents
  • Ensure that core KPIs are achieved
  • Carry out quality assessments
  • Provide coaching and feedback to agents
  • Ensure that all agents are trained to a high standard
  • Monitor and report on team performance
  • Ensure that all company policies and procedures are adhered to
  • Identify areas for improvement and implement changes where necessary
  • Work closely with other departments to ensure that the contact centre is running smoothly
  • Ensure that all sales leads are dealt with in a timely and professional manner

Key Requirements:

  • Previous experience in a similar role
  • Excellent communication and interpersonal skills
  • Strong leadership skills
  • Ability to work under pressure and meet deadlines
  • Good problemsolving skills
  • Ability to motivate and inspire a team
  • Good knowledge of contact centre operations and best practices

What we can offer you:

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Supportive and collaborative team environment

Benefits:

  • Competitive base salary and Commission structure
  • Quarterly and yearly awards including trips abroad
  • Salary sacrifice pension scheme
  • Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year