Tenancy Specialist Team Leader

1 week ago


Islington, Greater London, United Kingdom Service Care Solutions Full time

Tenancy Specialist Team Leader
Islington, London
Temporary
Full Time - Hybrid

We are seeking a dedicated and skilled Tenancy Specialist Team Leader to join a team in Islington on a full-time temporary ongoing basis. The Tenancy Specialist Team Leader will support the Tenancy Specialist Manager in the delivery of a regional anti-social behaviour and housing fraud service, and will effectively manage and drive high quality performance of the team. This role offers hybrid working with 2 days a week based in office and 3 days working from home.
Requirements

  • Previous experience in a similar role, with extensive knowledge of tackling anti-social behaviour
  • Previous experience in a team leadership position
  • In-depth knowledge of relevant legislation and current issues within the housing sector
  • Demonstrable achievement in developing a team to build team competence and performance
  • Understanding of good practice in managing tenancy fraud and key legislation
  • Experience and understanding of legal proceedings and presenting cases in court.
  • Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
  • Basic DBS Certificate required

Role Expectations

  • Supervising the work of 5 Tenancy Specialists who deal with all ASB casework and cases of housing fraud
  • Day to day supervision of a regional team of Tenancy Specialist to deliver an effective and professional response to issues of anti-social behaviour and social housing fraud, ensuring that our neighbourhoods are places that residents want to live.
  • Provide support and advice to the team on complex queries
  • Expectation to contribute to serious cases and attend multi-agency meetings where necessary
  • Work with the Neighbourhood teams to map ASB hotspots and identify positive medium term and longer term solutions to ASB, inform the local Neighbourhood Plans and local offers
  • Work with Courts and court user groups across the region to ensure standards are compliant with court civil procedures and any pre-action protocols and has a positive working relationship
  • Lead and motivate the Tenancy Specialist Team through monthly 1:1 meetings, team meetings and annual performance reviews to ensure key performance targets are being met within service standards.
  • Willing to respond at short notice in the event of a major incident
  • Willingness to travel across the region and to other offices as required

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)



  • Islington, Greater London, United Kingdom 4Healthcare Full time

    Tenancy Specialist Team Leader - Islington Full Time Hybrid – 2 DAYS PW IN OFFICE £30 PER HOUR - UMBRELLA Ensure the Tenancy Specialists (TS) are provided with strong, effective and positive management that establishes a culture which drives positive performance and delivers high levels of customer satisfaction. Positively promote and embed...


  • Islington, Greater London, United Kingdom Service Care Solutions Full time

    Targeted Tenancy Officer Islington, London Temporary Full TimeWe are seeking a dedicated and skilled Targeted Tenancy Officer to join a team based in Islington on a full-time temporary ongoing basis. The Targeted Tenancy Officer will play a pivotal role in delivering comprehensive and person-centred tenancy management services across the area. This role...


  • Islington, Greater London, United Kingdom Crepeaffaire Full time

    Do you love crepes? We doWe are recruiting a Full Time Team Leader for our Islington Branch. Located just down from Angel Station, in the heart of the vintage market area - so busy and vibrant - like the person were looking forHere at Crepeaffaire - we like real genuine people. Hard works who are passionate about delivering great food and service to our...


  • Islington, Greater London, United Kingdom chase recruitment group ltd Full time

    Primary Job FunctionTo provide a specialist professional service and to manage a team of assigned professional, technical, and support staff dealing in two or more of the specialist areas of work within the Service including:Spatial planning Transport planning; Urban design Project and programme management; Development viability and developer contributions;...


  • Islington, Greater London, United Kingdom Service Care Full time

    Job Title: Income Recovery AssistantType: Temp ongoingHours: 35Location: Islington N1 1XRDBS:EnhancedPurpose of the RoleI am representing a client based in Islington, who are looking for someone to assist the Team Leaders on service delivery and development and, where appropriate statutory and professional accountabilities. You will be expected provide...


  • Islington, Greater London, United Kingdom Venn Group Full time

    Housing Management OfficerRef: 81558 A highly reputable charity based in London are currently recruiting for a Housing Management Officer to join their team on a temp/fixed term basis. This role will focus on carrying a full housing management service to vulnerable clients in supported housing. Length of contract: 6 months temporary or FTCHours: 37.5 hours...


  • Islington, Greater London, United Kingdom Venn Group Full time

    Housing Management OfficerRef: 81558 A highly reputable charity based in London are currently recruiting for a Housing Management Officer to join their team on a temp/fixed term basis. This role will focus on carrying a full housing management service to vulnerable clients in supported housing. Length of contract: 6 months temporary or FTCHours: 37.5 hours...


  • Islington, Greater London, United Kingdom Nuffield Health Full time

    FITNESS & WELLBEINGRehabilitation SpecialistIslington Fitness and Wellbeing Gym | Permanent | Part timeUp to £25,059.40 per annum (pro-rata) depending on experience15 hours per weekNuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Rehabilitation Specialist in our Islington Fitness & Wellbeing Gym and play your part in...

  • Nursery Room Leader

    1 week ago


    Islington, Greater London, United Kingdom Pleiadian Group Full time

    Nursery Room LeaderAngel, Islington, LondonSalary - Up to £31,000At the Pleiadean Group we are excited to be working with one of the outstanding and well managed Private Day Nurseries based in Islington, North London.We are looking for an experienced Nursery Room leader who will be able to bring a wealth of knowledge and experience to the Nursery and help...

  • Learning Specialist

    1 week ago


    Islington, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job title: Learning SpecialistCompany: Not specifiedLocation: N1 Islington Work arrangement: Hybrid - 3 days at the office, 2 days working remotelyContract type: Temporary ongoingWorking hours: Full-time 37 hours per weekWe are currently looking for a Learning Specialist to join our team on a temporary basis. The ideal candidate will play a key role in...


  • Islington, Greater London, United Kingdom Solace Women's Aid Full time

    Vacancy TypeFixed Term Contract/ Part TimeApplication DeadlineFriday, July 14, 2023Interview Datew/c 17th July 2023Job SummaryLocation:Islington Refuge ProvisionHours:18.5Contract:Fixed term until 31st March 2024Closing date: 14th July 2023 at middayInterview date: w/17th JulySolace is an innovative, exciting charity working across London. Our purpose is to...


  • Islington, Greater London, United Kingdom Veesupportservices Ltd Full time

    1. To provide a customer service function to people presenting to the Customer Centre with a housing need and or tenancy management enquiries. Interacting with members of the public, providing initial advice and assistance to ensure their queries are dealt with as swiftly and efficiently as possible. 2. To ensure a prompt, courteous and helpful response when...


  • Islington, Greater London, United Kingdom Novax Recruitment Ltd Full time

    Tenancy and Landlord Engagement OfficerIslingtonHybrid£30 per hour umbrellaContract (3 months+)The Role: This role sits within the Residential Environmental Health Team and meets our commitment to assist landlords and tenants as well as supporting our work to tackle rogue landlords and letting agents exploiting tenants in in the areaKey responsibilities...


  • Islington, Greater London, United Kingdom OpenTable Full time

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...


  • Islington, Greater London, United Kingdom OpenTable Full time

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...


  • Islington, Greater London, United Kingdom Daniel Owen Ltd Full time

    Housing Services Officer Role in North London- Working with tenants and leaseholders- 35 hour week- Fantastic Opportunity to join a supportive team - working in the North London- Office based role with site visits required**Duties**To provide a customer service function to people presenting to the Customer Centre with a housing need and or tenancy management...


  • Islington, Greater London, United Kingdom Oxfam Full time

    Join the Oxfam shops communityAs a Camera Specialist Volunteer you will learn all about what goes into making our fantastic shop thrive. You can keep busy in the stockroom sorting and checking our donations of camera equipment or be on the shop floor, serving customers and putting stock out on sale. Whatever suits you Best of all you'll be raising vital...


  • Islington, Greater London, United Kingdom Reed Talent Solutions Full time

    Do you want to make a positive change in adults lives? Maybe you're ready for a new challenge in a developing service?The position will pay up to £35per hour depending on your location and this may be negotiable.Responsibilities of this role: Work as part of a multidisciplinary team to improve the outcome for service users Review the quality of care that...


  • Islington, Greater London, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Islington to assist with the appointment of a Tenant and Landlord Engagement Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £ £32.19 per Hour Responsibilities:Providing advice, advocacy, and assistance to...


  • Islington, Greater London, United Kingdom Cleaning Etiquette Full time

    SELF-EMPLOYED ROLEWe are looking for self-employed cleaners to join our airbnb team to cover jobs in the following location: Wembley, Central London, North and East London.-Right to work in the UK in necessary, proof of address and photo ID is required.-This is not a cash in hand job.Requirements for this role are: is to be punctual, hardworking and have an...