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Receptionist / Clerical Officer Mh & Ld

3 months ago


Haverfordwest, United Kingdom Hywel Dda University Health Board Full time

This is an exciting opportunity for a Band 2 Receptionist/Clerical officer to join the community mental health team at Brocerwyn.


We are looking for a friendly, out-going, warm and vibrant person with excellent interpersonal skills, strong organisation abilities and a desire to support our team and our leaders in everything we do.

An understanding of confidentiality is essential and an enthusiastic attitude and willingness to learn is also very important.

The successful individual will need to be a hard working, team player with good verbal and written communication skills.

Previous office administration experience is desirable and a good knowledge of IT systems (Microsoft Office packages and databases etc) is essential.


The applicants will be required to have a flexible approach towards the needs of the service and be able to travel between sites in a timely manner in line with the Transformation of Mental Health 7 day working.


Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.

Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.

We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals:
Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals:
Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
You will be able to find a full job description and person specification attached within the supporting documents.

The ability to communicate in Welsh is desirable for this post.

If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these mínimal desirable requirements during the course of your employment with us.

Interviews will be held on 21/04/2023.