Enforcement Officer

1 week ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time
Job description


This is an exciting opportunity for an experienced Enforcement Officer to join our team of Trading Standards professionals investigating criminal consumer offences including doorstep crime, scams, rogue trading, the sale of illicit tobacco and illegal vapes and counterfeiting.


You will work as part of the team to safeguard vulnerable consumers from becoming victims of financial abuse using an intelligence-led approach and will promote Sheffield Trading Standards 'Not Born Yesterday' campaign.


You will have experience of investigating criminal offences across the remit of Trading Standards legislation in accordance with statutory codes e.g.

PACE, RIPA, and CPIA and of preparing files for court.


In return, you will join a team with a proven track record of successful prosecutions who are committed to protecting consumers, communities and businesses from financial loss and unfair practices.


Main Duties:

  • Triage, prioritise, and task complaints and enquiries from consumers providing appropriate responses and commence investigations where appropriate.
  • Investigate breaches of consumer law, gather evidence, and prepare reports in a thorough and timely manner and give evidence in court when required.
  • Enforce Trading Standards legislation and carry out inspections of trading premises to ensure that legal requirements are being complied with.
  • Obtain written and recorded witness testimony and conduct PACE interviews.
  • Undertake project work and respond to emerging issues to assist the team and the Service to deliver the business plan and meet customer service priorities.
  • Gather and record intelligence accurately and have knowledge of the National Intelligence Model.
  • Liaise and work effectively with partner organisations.
  • Gain and maintain a level of professional knowledge and competence relevant to the post.
Sheffield is a great place to live, play and work.

Being centrally located in the UK and with great road, rail and air transport links, the city stands between the beautiful outdoor adventure opportunities in the Peak District National Park to the West and the Entertainment, sporting, shopping, and industrial sector in the East.


New industries see the Sheffield City Region as the place to be with new factories for Boeing and McLaren taking advantage of the talent from two Universities based in the city, a council positive about new businesses.

The city centre is the place to access great restaurants, theatres, film, and the latest bands at iconic venues that gave us some of the British music greats such as the Human League and the Arctic Monkeys.

The annual Tramlines festival sums up what Sheffield is now all about, being just one of many celebrations of the music and the arts throughout the year.

We are investing in our workforce and are promoting opportunities to our under-represented groups.

We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve.

We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

If you are appointed to this role, your starting salary will be at the bottom of the grade.

If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement.

We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.


Job details:

Job reference

  • REQ002047
Date posted

  • 21/02/2024
Application closing date

  • 25/03/2024
Location

  • Sheffield
Salary

  • Grade 07 (£35,745 to £39,186)
Package

  • 1 Permanent Post
Contractual hours

  • 37
Job category/type

  • Environmental Protection

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