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Training Centre Administrator

3 months ago

Sheffield, Sheffield, United Kingdom Pitman Training Full time

ABOUT THE ROLE


As a Training Centre Administrator & Learning coach, you will be accountable for supporting the delivery of courses and programmes and take responsibility for the day-to-day running of the Training Centre in conjunction with the Learning Coach.

The ability to multi-task is essential in this role. We are looking for someone who wants a long term challenge.

Summary of main duties (not an exhaustive list):

  • Opening the centre and welcoming students to our centre
  • Answering the telephone for all centres in our group and taking messages as required
  • Signing in the students and assisting the students where possible with booking taxis, hotels and giving bus and train information
  • Managing the training centre diary/calendar
  • Managing the training centre inbox
  • Handling course payments
  • Liaising with the company PA to order and maintain stocks
  • Ensuring the kitchen area is well stock, clean and tidy
  • Play an integral part of the centre team, identifying upselling opportunities to existing students
  • Responsible for celebrating student's success, ensuring photos are taken and testimonials are sought for marketing purposes
  • Keep the centre webpage up to date
  • General administration and record keeping, ensuring high levels of accuracy
  • Administration support to other departments in the organisation
  • Sharing in the responsibility and management of the day to day running of the training centre
  • Undertaking any other duties reasonably requested by a company director in the delivery of the organisations' objectives.


Pitman Training is a UK SuperBrand and our students deserve excellent standards of training and positive outcomes from their investment therefore good product knowledge and outstanding customer service skills are essential.


You will be working closely with the Learning Coach onsite to constantly maintain and improve our services and this is an exciting opportunity to become part of a passionate team and growing business.


HOURS OF WORK
35 hours a week.

Monday 9am-5pm

Tuesday 9am-5pm

Wednesday 9am-5pm

Thursday 9am-3pm

Friday 8.30am-4pm

Saturday 9.00am-1pm (once per month)

No flexi time or remote working available for this role.

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 35 per week

Salary:
£10.50 per hour

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Experience:

  • Customer service: 5 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person