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Store Manager
2 weeks ago
Are you someone who enjoys the great outdoors, passionate about products, and has a keen eye for visual aesthetics in a store? Do you value excellent customer service? If you answered yes, then joining the Saltrock family might just be your next exciting opportunity
We are in search of a dynamic, enthusiastic individual to join us as a Store Manager on a 40-hour contract. Previous experience in Retail is a must, with a strong focus on maintaining high visual merchandising standards. Whether you have previous Store Manager experience or are a skilled Supervisor looking to take the next step, we want to hear from you
At Saltrock, a beloved British coastal lifestyle brand with over 30 years of history, we embody the essence of holidays, family, spirit, and fun. Our designs draw inspiration from the beauty of the land and sea, creating iconic prints that reflect our South West roots since 1988.
Main Duties/Responsibilities
Relationships
- Build and maintain professional business relationships across all levels, ensuring company requirements are met.
- Foster strong working relationships with Head Office, Distribution Center, and the retail team to make informed decisions benefiting the store.
Customer
- Engage with customers, provide exceptional service, and drive proactive sales efforts.
- Ensure a positive shopping experience for customers in-store, focusing on adherence to company policies and a safe environment.
Sales/Financial
- Monitor and record sales data accurately to maximize commercial opportunities.
- Implement pricing strategies, uphold company procedures, and optimize staffing for peak trading periods.
Stock Maintenance & Visual Standards
- Maintain high standards of housekeeping and stock management to enhance the shopping environment.
- Merchandise products strategically to boost sales and ensure visual guidelines are followed.
People
- Recruit and train staff according to company standards, providing necessary coaching and feedback.
- Motivate team members to deliver exceptional service, monitor performance, and address any training needs or disciplinary issues.
Communication
- Ensure timely completion of administrative tasks and utilize communication tools effectively.
- Maintain clear and polite communication with internal and external stakeholders, sharing feedback on commercial performance.
Role Competencies
- Oversee sales performance and operational standards of the store, maximizing profitability through efficient management.
- Drive sales through effective staff training, merchandising, and budget achievement.
- Provide support to the Retail Controller as needed for retail operations.
What we offer you
- Enjoy above statutory holiday entitlement with 33 days per year (including bank holidays), increasing to 35 days after 5 years.
- Receive a uniform allowance and a 50% discount on all Saltrock products.
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