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Site Support Manager

3 months ago


Berwick, Northumberland, United Kingdom Kelly Services Full time

Job: Site Support ManagerSalary: Up to £37,000 per annum DOEShifts: Monday to Thursday - 08:00 - 16:30 / Friday - 08:00 - 14:30Duration: Permanent Location: ChirnsideThe clientOur client is rapidly growing company known for there expertise and commitment to customer satisfaction. With a focus on quality and long-term relationships, we pride ourselves on being a customer-centric organization.Position Overview:As the Site Support Manager, you will be based in the picturesque Chirnside/Scottish Borders area, with reporting responsibilities to our head office in North Tyneside. Your primary role will be to provide invaluable support to our Maintenance and Engineering Team, as well as key members of our Operations Team.Key Responsibilities:

  • Foster productive relationships with our Maintenance and Engineering Team, offering comprehensive support and guidance.
  • Proactively handle customer inquiries and requests, both in-person and through various communication channels, ensuring timely responses and accurate quotations.
  • Efficiently manage store stock and inventory systems at customer sites, ensuring seamless operations.
  • Provide technical expertise on MRO products to support site needs.
  • Follow up on outstanding quotations and expedite supplier orders to meet customer expectations.