Medical Secretary

1 week ago

High Wycombe, Buckinghamshire, United Kingdom Tower House Surgery Full time

Job summary

We are seeking an efficient Medical Secretary to join our team at Tower House Surgery to cover maternity leave.

The post holder will be working with Doctors, Nurses, Paramedics, hospital departments and of course patients. The post holder will need to be organised, flexible and have good communication skills. The ability to work under pressure and effectively prioritise their own workload is essential. In return, they will be working in a very friendly and supportive environment.

Medical Secretarial experience or qualification is preferred and candidates must have the ability to touch type. Experience of using Emis web and Ardens would be an advantage.

Main duties of the job

Methodical and logical with excellent attention to detail

Ability to work under pressure and to prioritise workload

Able to follow GDPR policies and guidelines

Understanding of confidentiality

Good standard of Literacy & Numeracy

Computer literate

Good clear and confident communicator

Experience of secretarial work

Typing qualification OCR/RSA/Other

Ability to work as a member of a team and organise own workload

Knowledge of Medical Terminology

Knowledge of Medical Read Coding

Clinical experience

Ability to be flexible with hours to cover holidays and sickness

Experience of EMIS

About us

We are a caring family focused GP Surgery located on West Wycombe Road with a patient list of nearly 11,000.

We have 5 Partners, three salaried GP's, 2 Paramedics, 3 Nurses, a HCA, Midwife, Reception team, Clinical correspondence team, Secretarial team, prescription clerk, summariser, registrations clerk, operations manager and practice manager.

Job description

Job responsibilities

To provide audio typing, secretarialand administration services to the Practice thereby assisting the Doctors andthe Senior Management team to provide an efficient and effective service.

REFERRALS Using the DigiPlayer, type confidential referralletters from the doctors to hospitals and other agencies. Process and send referrals via various means includingEMIS tasks, e-RS, DXS, email, or other appropriately defined means. Monitor the e-RS worklists to ensure allrelevant actions are taken if referrals are rejected or advice is provided. Monitor and action the referral management liston EMIS. Set up referral templates within the clinicaldatabase, and maintain and update standard letters and forms used in theSurgery. Monitor and action the task list on Docman. CHILDPROTECTION Maintain tracking spreadsheet for all ChildProtection (CP) cases, noting the current status of each case. Liaise with social workers and Bucks CountyCouncil regarding new and existing CP cases. Send template response form to the GP,completing initial information and assessing which GP is most familiar with thechild/family. Add relevant coding/warnings to EMIS at eachstage of the process, including when child/family is no longer cause forconcern. Send, save and code CP Plans/conference notes. ADMINISTRATIVEDUTIES Invoice agencies for work carried out by theTower House team. Liaise with hospitals and other agencies aboutreferrals and appointments. Organise meetings, prepare agendas and takeminutes. Update and maintain our document storage system (Docman),including address book with new numbers/addresses if required. Checking and dealing with any queries sent tothe secretary email account, uploading necessary documents to Docman andassigning to the appropriate GP. Type other general patient-based letters andsurgery documents as required. Provide typing and other administrative supportto the Practice Manager, and other senior management team members. Ensure secretary mail is franked/stamped andready to be posted. Answer telephone queries. Other administrative duties consideredappropriate. 3. MEDICAL REPORTS Prepare medical insurance reports following thePractice Protocol agreed by the GP Partners. Create reports for paper requests, redactingconfidential information as necessary. Log and track all medical report requests andpayments. Organise the GPs checking and signing the report. Organise checking and verifying patient consentto the report. Organise the patient reading the report ifindicated. Organise the invoicing and delivery of thereport. Person Specification

Qualifications

Essential

Methodical and logical with excellent attention to detail Ability to work under pressure and to prioritise workload Able to follow GDPR policies and guidelines Understanding of confidentiality Good standard of Literacy & Numeracy Computer literate Good clear and confident communicator Experience of secretarial work

Desirable

Typing qualification OCR/RSA/Other Ability to work as a member of a team and organise own workload Knowledge of Medical Terminology Knowledge of Medical Read Coding Clinical experience Ability to be flexible with hours to cover holidays and sickness Experience of EMIS

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