Marketing Advisor, Loyalty and Targeted Marketing
1 week ago
About The Role:
An exciting opportunity has arisen to join our Marketing Department as a Marketing Advisor - Loyalty.
As a key member of the Targeted Marketing & Loyalty team, the role will focus on supporting with loading and executing of Targeted and Broadcast Loyalty promotions, including More Points & More Card Exclusive offers.
The role will also support the team with the creation of store communications and generating content for the Morrisons More app.
Some of your responsibilities will include:
- Support the Loyalty team in executing both broadcast and targeted loyalty promotions by loading offers into our new Loyalty platform and reviewing offer test evidence.
- Support the Loyalty, Retail & Marketing teams in generating Morrisons More app content, reviewing Point of Sale packages and creating store communications to support our Loyalty promotions.
- Support the Loyalty team with resolving and replying to colleague and customer enquiries
- Build and maintain successful relationships with both internal and external stakeholders
- Achieve executional excellence through working with all relevant functions ensuring all targeted & broadcast Loyalty communications works for colleagues and our customers.
- Follow Targeted Marketing & Loyalty processes to ensure organisational efficiency and control
Our teams work from our vibrant head office in Bradford for three days and remotely for a day and a half, Monday to Friday.
Hilmore House, our head office, offers convenient amenities, including a subsidised on-site restaurant, coffee shop, convenience and sample store, a prayer room, free parking, and frequent company wide events and promotions.
About The Company:
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Here, you'll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you'll often find our suppliers on site sharing details of their latest product. We're also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we've lots of opportunities for you to play your part in our success.
Some of the benefits you can expect as follows;
- 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
- Generous holiday entitlement
- 4 and a half day working week with flexible working hours
- Company pension contributions
- Perks with over 850 retailers
- Free parking onsite
About You:
We've built an incredibly diverse business, and we're working hard to make sure we truly represent the communities we serve.
One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs.
For this role, we're looking for someone who has:- Experience of managing Marketing and/or Loyalty activity within a Retail environment
- Technical knowledge of Targeted Marketing & Loyalty processes
- Clear communication skills verbal, written & numerical
- Must be highly organised and able to prioritise a varied workload
- Passionate and committed to delivering great quality work with keen attention to detail
- Ability to prioritise and adapt to change, based on the needs of the business
- Ability to build strong internal and external relationships at all levels, with the ability to influence stakeholders
- Customer focussed with a positive attitude
- Experience of working in fast paced environment with lots of change
- The desire to increase your Marketing and Loyalty knowledge and experience
- 15% colleague discount in our stores and online, plus 10% for two friends/family members
- Generous holiday entitlement
- 4.5 day working week* with flexible working hours
- Company pension contributions
- Perks with over 850 retailers
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