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Shop Manager

3 months ago

Solihull, Solihull, United Kingdom Moss Full time

Job Title: Assistant Store Manager at Moss


Moss is a distinguished men's fashion brand, boasting a rich heritage of 171 years in the tailoring industry. We blend timeless expertise with contemporary trends, aiming to empower men to look and feel exceptional for any occasion.


As the Assistant Store Manager, you play a pivotal role in inspiring and mentoring your team to deliver top-notch customer experiences. Your commitment to upholding our brand's values and your retail management background make you a trusted ambassador for Moss.


You lead by example, ensuring unparalleled customer service and maintaining impeccable Visual Merchandising standards. Collaborating with the visual team, you drive merchandising excellence and identify commercial opportunities to enhance the customer journey.


In addition, you support various aspects of store operations, including human resources and stock management, with a keen focus on minimizing losses and maximizing efficiency.


Key Responsibilities:

  • Guide and develop the store team towards achieving our brand's vision
  • Champion exceptional customer service and maintain high Visual Merchandising standards
  • Collaborate with the visual team to enhance merchandising skills and identify commercial opportunities
  • Support store operations including human resources and stock management

Requirements:

  • Strong leadership skills and a passion for inspiring others
  • Exceptional relationship-building and influencing abilities
  • Dedication to representing the brand professionally and stylishly

Perks:

  • Employee discount: Enjoy a 70% discount across all Moss stores
  • Access to Moss Learning: Benefit from our online learning platform
  • Employee Hub: Stay updated on employee benefits, recognition programs, and company news
  • Exclusive perks like New Baby Gift, Season Ticket Loan, Cycle to Work, and Life Insurance