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Virtual Sales Assistant

3 months ago

Bicester, Oxfordshire, United Kingdom FashionJobs Full time

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom.

Across all locations, we are united by our employee values:
Be Bold, Be Open, Be Responsible,Be Imaginative. If these are values you share, we would love you to join our team.

Be part of a central team delivering a professional, seamless and proactive service to Mulberry clients requiring information or assistance across a variety of topics and platforms.

Resolve any issues to the satisfaction of all parties, reflecting the Mulberry values and integrity of the brand. This is a permanent full

  • Participate in team meetings Brand: Embrace and demonstrate the Mulberry values and behaviours
  • Act as an ambassador for the Mulberry brand and exhibits passion in all aspects of the role
  • Positively communicates about the Brand at all times Skills &knowledge required:
  • Must be selfdisciplined with excellent organisational and prioritisation skills for ultimate efficiency combined with resilience and flexibility to stay calm and work under pressure in order to deliver excellent customer service
  • Excellentcommunication skills, written and verbal
  • Computer literate with excellent knowledge of MS Office
  • An understanding of Social Media Platforms
  • Works cooperatively and effectively with others in a team to achieve shared objectives
  • Reliable, punctual andquick thinking
  • Ability to multitask
  • Displays strong interpersonal effectiveness
  • Can identify and understand individual client needs, wants and expectations
  • Experience in a luxury retail sales environment or Customer Services is advantageous What wewill do for you: Competitive basic salary
  • Bonus
  • An enviable staff discount and exclusive access to staff sales
  • Pension Contributions & Life Assurance
  • Training and opportunities to develop