Av & Reception Assistant

4 weeks ago

London, Greater London, United Kingdom Career Legal Full time
Job Details


My client, a leading City based law firm, are seeking an AV / Reception Assistant to join their busy team.

Duties

  • Providing excellent customer service to both external and internal clients
  • Setting up hybrid/ inperson meetings & events with Audio Visual facilities
  • Greeting and welcoming clients, showing them to meeting rooms/the business lounge and offering drinks
  • Answering all incoming telephone calls and redirecting to the appropriate partner or employee
  • Taking accurate, clear telephone messages and passing on to the relevant person in a timely fashion
  • Responsibility for keeping an accurate record of meeting bookings
  • Ensuring that the necessary catering and presentational facilities are provided for each room booking
  • Ensuring that the meeting room(s) are cleared after use
  • Ensuring a daily inspection of meeting room equipment, including lighting, fixtures and fittings and report any issues to the Facilities team
  • Responsible for setting up telephone and video conference calls, ensuring all audiovisual equipment is in working order
  • Maintaining the Reception area to ensure that it is always smart, professional looking and tidy
  • Ensuring that flowers and decorations are appropriately displayed and newspapers and marketing materials are current
  • Assisting with concierge and ad hoc duties as required of the business
  • Assisting with Facilities when required
Experience

  • Excellent communication skills both oral and written
  • Good technical skills (working with PCs, laptops, screens and various online meeting platforms)
  • Ability to use initiative
  • A positive and proactive attitude
  • Flexibility and commitment
  • Strong attention to detail with a methodical and logical approach
  • Strong customer focus
  • Polite with a calm and professional manner
  • Strong team player
  • Good computer skills (including Outlook, Powerpoint, Microsoft Word and Excel)


This role is a 35-hour week on a rotating shift basis between the hours of 7.30 am to 6.00 pm.


An indication of shift patterns are as follows:
7:30am - 3:30pm

8:00am - 4:00pm

9:00am

  • 5:00pm
10:00am - 6:00pm

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