Internal Sales/customer Service

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom Dingbro Ltd Full time

Overview:

Essential Experience, Qualifications and Competencies

  • Previous experience in a sales environment within a supply company
  • Ability to communicate both verbally and in writing at all levels
  • Ability to build proactive relationships with customers and team members
  • Ability to interact as an effective team member and also ability to work alone
  • Competent in the use of computer systems, in particular Word and Excel training will be given in house for our own systems being used
  • Excellent attention to detail
  • Ability to demonstrate a flexible "can do" approach to their work
  • Ability to plan and organise their workload to ensure deadlines are met
  • A motivated individual who is able to use their own initiative

Desirable Experience, Qualifications and Competencies

  • A qualification and / or training courses in selling techniques and methods
  • Previous experience in an internal sales environment within the Oil and Gas Industry

Responsibilities include but are not limited to:

  • All orders to be processed and delivered within the agreed timeline
  • Handle and resolve customer complaints in a professional manner
  • Provide information about products and services
  • Process orders, returns, and exchanges
  • Maintain customer records by updating account information
  • Recommend potential products or services to management by collecting customer information
- produce reporting and documentation for customer in accordance with both Dingbro and our customers requirements

Benefits:

  • Competitive salary
  • Opportunities for career growth within the company
  • Training provided to enhance customer service skills

Work Location:

In person

Job Types:
Full-time, Permanent

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 5 years (preferred)
- internal Sales: 4 years (preferred)

Work Location:
In person

Application deadline: 12/07/2024

Reference ID:
DING2705
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