Business Applications Support Analyst
2 weeks ago
We are looking for a skilled Business Application Support Analyst to join our team at a company that specializes in providing ERP services and solutions to small and medium-sized businesses across the UK. As a part of our established Client Support Team, you will need to have previous experience working with Pegasus opera and payroll, along with a strong dedication to providing top-notch service and support.
- Salary: £40,000 plus benefits
- Benefits: 30 days of annual leave, employer pension contribution
You will play a crucial role in providing application/technical support to our clients, assisting them through our helpdesk, telephone, and email channels. Ideal candidates will have:
- Previous experience in an internal or customer-facing support role
- Proficiency in using Pegasus Opera and payroll
- Confidence in all aspects of the system
- Ability to handle data fixes efficiently
- Experience with ticket management systems
- Capability to work effectively as part of a team
- Demonstrated high-level technical knowledge
If you are ready to take on this exciting challenge and contribute to our team, apply now to learn more about this opportunity
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