Member Liaison, Buying and Billing Administrator

1 week ago


Bishop's Stortford, Hertfordshire, United Kingdom Samco Full time

Researching and buying for Members. Accurate processing of related administration.

Samco are a buying group for 500 farms, from offices based in Bishop's Stortford.


Samco purchase business inputs from 350 suppliers, for their members, who farm 85,000 hectares, which is around 10% of the total cropped land in the UK Eastern Region.

By knowing members requirements, we work as an extension to their farm offices.

This opportunity is to work in a fast paced, friendly office, supplying fuels, fertilisers, seeds, crop protection, building materials, electricity, gases, office supplies, machinery & workshop parts, tools, tyres, decorating materials, insurance and a whole lot more.


Principal Duties and Responsibilities

  • Answering the telephone
  • Taking orders and enquiries from members
  • Progressing enquiries, obtaining quotations and researching options from suppliers
  • Placing orders on members' accounts and placing with suppliers
  • Address and resolve member and supplier queries in a timely manner
  • Monthly checking of supplier statements
  • Updating member details on system and adding of new members
  • Various office duties, to support running of the business

PERSON SPECIFICATION

Skills

Essential:

  • Strong IT skills. Microsoft Office packages, particularly Word and Excel.
  • Commercially astute
  • Excellent communication skills
  • Able to work as part of a team
  • Friendly and engaging
  • Well organised and able to prioritise
  • Able to conduct targeted member phone calls

Experience

Essential:

  • Previous work experience in administration, working with invoices and accounts
  • An excellent telephone manner and ability to communicate at all levels
  • Previous sales or face to face customer experience

Desirable:

  • Experience of agriculture, agricultural supply businesses, building materials, machinery or industrial parts industry, UK food sector and country life and living

Knowledge

Essential:

  • Office ordering, invoicing and accounts processes

Desirable:

  • Product knowledge of commodities purchased by farms

Qualifications

Essential:

  • Minimum Maths and English GCSE or equivalent

Desirable:
- 'A' levels, Accounting or Business skills qualifications

Personal Attributes

Essential:

  • Selfmotivated team player
  • Confident and excellent communicator
  • Ability to provide excellent member service
  • Organised with a good attention to detail
  • Determination to understand key products and processes

BENEFITS

Salary

  • Min.£26,500p.a. Depending upon your skills and what you can deliver, there is headroom to earn significantly more in this role, going forwards

Other

  • 23 days holiday per annum, plus all bank holidays, rising with length of service.
  • Free onsite parking
  • Free Life Insurance
  • 3% employer pension contribution
  • Staff Discounts for Fuels and goods from our retailers and suppliers

Job Types:
Full-time, Part-time

Pay:
From £26,500.00 per year

Expected hours: 40 per week

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:

Accounts Receivable: 1 year (preferred)

Work Location:
In person

Application deadline: 03/06/2024

Reference ID:
Member Account Administrator

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