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Customer Account Handler

3 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time
Act as first point of contact

Able to multi task and be organised and methodical

Manage Customer accounts and prepare for reconciliation

Maintain customer copy and records using MS office and CRM system

Liaison with internal teams regarding customer account billing issues and escalations

Gather information for leads referral internally

About the role:

About you:

  • You will have already worked in a busy office based customer services environment
  • Have excellent verbal and written communication skills,
  • You will have excellent organisational and time management skills, as well as a strong understanding of the demands of working in a busy Customer Service environment.