Car Service Receptionist Advisor

2 weeks ago


Inverness, Highland, United Kingdom Donald Mackenzie Ltd Full time

Donald Mackenzie Ltd is a long established independent multi franchise car dealership in Inverness seeking to employ a Service Adviser to our award winning Service Department.


The Role
Are you interested in working in a professional friendly aftersales team where your skills and knowledge are appreciated? If you want to move forward with your career and join a great company, one that can offer you manufacturer training, industry leading remuneration packages, then keep reading

Duties & Responsibilities

  • Ensuring the workshop time is fully utilised, calculating charges for parts, labour, service repairs and providing necessary estimates to customers. Finalising the outcome with the customer and collecting payment.
  • Advising customers on technical queries / issues and supporting them both over the phone and face to face.
  • Establishing a clear understanding of symptoms / problems the customer is experiencing with their vehicle and liaise accordingly with the Technicians.
  • Taking bookings for courtesy cars and checking them in and out with each customer.
  • Communicating technical information in a clear and concise way.
  • Booking in vehicle services, MOT's, and repairs.
  • Maintaining up to date documentation.
  • General admin duties

Essential Skills and Behaviours

  • Previous exposure of working within a customer service role.
  • Passionate about providing complete customer satisfaction.
  • Applicants must hold a full driving licence.
  • Excellent customer service / handling skills.
  • Courteous and professional demeanour.
  • Strong IT skills.
  • Selfmotivated.

Benefits

  • Holiday 30 days paid holiday
  • Friends and Family Car Repairs, Servicing, and MOT's
  • Company Pension Scheme


Donald Mackenzie Ltd holds franchises for Abarth, Fiat, Alfa Romeo, Isuzu, Jeep and Fiat Professional vans and has been established in Inverness since 1968.


SoWhat happens next?
Like the sound of this position? If you are interested to find out more please send us your CV.

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
One location

Application deadline: 10/02/2023
  • Service Advisor

    2 weeks ago


    Inverness, Highland, United Kingdom Top Car Services Full time

    About usTop Car Services is a small independant car repair centre thats part of a wider group. We have Culloden Car Sales that also feed into the centre. We opened our doors in August 2022 and since then have gone from strength to strength.Company Description: Top Car Services is a highly reputable car repair garage known for providing top-quality vehicle...


  • Inverness, Highland, United Kingdom Hawco Group Full time

    Highland Audi Showroom Host/ ReceptionistWe are recruiting for a Showroom Host/Receptionist to work at our Inverness Showroom. In this role you will be the primary point of contact with our customers, both face to face and over the telephone, you are responsible for identifying their needs and ensuring that they are directed to the appropriate person. This...

  • Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Inverness West Premier Inn. Working 30 hours per week, paying up to £10.82 per hour.Receptionist - Inverness West Premier Inn Hotel**Come and be a Receptionist at Premier Inn in Inverness. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy...

  • Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Inverness West Premier Inn. Working 38 hours per week, paying up to £10.62 per hour.Receptionist - Inverness West Premier Inn - Hotel**Come and be a Receptionist at Inverness West Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest...

  • Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom PLM Dollar Group Ltd TA PDG Aviation Services Full time

    PDG Aviation Services is one of the leading aircraft operators in the UK and Ireland. We are currently looking to recruit a permanent full time Receptionist/Administrator at our Inverness Office.Key Responsibilities include: Carry out word processing, filing and computerbased administration Providing administrative support to departments Keeping records and...

  • Hotel Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Hotel Co 51 Full time

    Hotel Receptionist - AC Hotel by Marriott Inverness Fulltime and parttime contract _possible_ Gross hourly salary 11GBP + amazing benefits_We are looking for a friendly, passionate and energetic Receptionist to join the team at the AC Hotel by Marriott Inverness.As Receptionist you'll be on the front line, delivering a first-class service.You'll be...


  • Inverness, Highland, United Kingdom Ness Walk Hotel Full time

    Part-time Receptionist - Ness Walk Hotel, Inverness24 hours per week = 3 days, mixture of early and late shifts. Early shift is 7am-3pm/3pm-11pm.Ness Walk Hotel, part of the Kingsmills Hotel Group is an award winning, family-owned hotel with a unique culture that recognises a positive attitude and warmth of service. We are a 47 luxurious bedroomed hotel, we...


  • Inverness, Highland, United Kingdom Principal People Full time

    Up to £43,000 plus £6,000 Car Allowance - Health and Safety Advisor - Working from home / Home Working & Regional Travel Around Northern Scotland- *Clear progression path & huge day-to-day variety*Health and Safety Consultant required to join a market leading health and safety service provider, offering Health and Safety advice and guidance to a diverse...

  • Night Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Lighthouse Hotel Management Full time

    Courtyard by Marriott Inverness Airport is looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. Courtyard by Marriott offers over 1,000 hotels in 42 countries, Courtyard is everywhere today's traveller needs - or wants - to be.The Exciting OpportunityThe position of Night...

  • HR Advisor

    2 weeks ago


    Inverness, Highland, United Kingdom Hays Specialist Recruitment Limited Full time

    Are you passionate about conservation and making a positive impact on the environment? Do you have experience as an HR Advisor and want to be part of a groundbreaking charity with a big mission? Hays are delighted to be working in exclusive partnership with Trees for Life. They are looking for an HR Advisor to join their team and play a critical role in...

  • Service Advisor

    2 weeks ago


    Inverness, Highland, United Kingdom Arnold Clark Group Full time £27,569

    Salary: £27,569 with up to £39,000 OTE plus benefits We are currently recruiting for a new Service Advisor to help us keep our Inverness BMW branch running smoothly. Hours Full time, Monday – Friday 8am – 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic...

  • Hotel Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Hotel Co 51 Full time

    Hotel Receptionist - AC Hotel by Marriott Inverness Fulltime and parttime contract _possible_ Gross hourly salary 11GBP + amazing benefits_Are we looking for YOU?As a Hotel Receptionist at the brand new AC Hotel by Marriott Inverness you will be a member of a great team where everyone is just as important as the other. You will be responsible for the...

  • Hotel Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Kingsmills Hotel Full time

    KINGSMILLS HOTELEXPERIENCED FULL-TIME RECEPTIONIST£11.25 per hour 39 hours per week working shifts, 5 days from 7 including weekendsKingsmills Hotel is a 4-star hotel in Inverness with a rich and diverse heritage dating back to the 18th century. Complete with spa and conference facilities, it is the perfect retreat for leisure holidays and corporate events,...

  • Hotel Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Ness Walk Hotel Full time

    EXPERIENCED FULL-TIME RECEPTIONIST**- NESS WALK HOTEL, INVERNESS**(live-out only)Ness Walk Hotel, part of the Kingsmills Hotel Group, located in the Capital of the Highlands. Come and join us.We are currently seeking a enthusiastic, welcoming, experienced and confident Individual to join our Reception Team at Ness Walk. We embody the one team approach, full...


  • Inverness, Highland, United Kingdom Be Personnel Limited Full time

    With branches throughout the UK and Ireland, our client a market leader in delivering unrivaled Aviation services is currently looking for a Receptionist to join their Inverness (Dalcross) based team.- Whilst this is initially a temporary role of up to 6 weeks, our client does also have a permanent vacancy within this role, and for the right person this...

  • Hotel Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Workforce People Solutions Full time

    Hotel ReceptionistInvernessBegin your career in hospitality - become a ReceptionistSalary:£11 per hourShift Pattern:40 Hours per week - will be various shifts across 7 days / Monday to Sunday 9:00am - 6:00pmBenefits:Live-in accommodation for £100 per monthFree mealsGenuine opportunities for career progressionProfessional development training...

  • Receptionist

    2 weeks ago


    Inverness, Highland, United Kingdom Aimbridge Hospitality Full time

    Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge team, you will have...


  • Inverness, Highland, United Kingdom Adder Business Ltd. Full time

    Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organisational skills Multitasking and timemanagement skills, with the ability to prioritise tasks Customer service skillsThe hours of work will be either:9am - 5pm each Friday (8 hours)or9am - 5pm each...

  • Car Valeter/driver

    2 weeks ago


    Inverness, Highland, United Kingdom Global Recruitment Full time

    Car Valeter / DriverPermanent PositionRate Of Pay £12.50 per hourThe shifts will be - The hours would be 8 hour shifts Friday -Sunday (Start & Finish times vary)Start Date - 3 / 2 / 2023Location - Inverness AirportDaily Duties/Tasks - past experience not essential as training providedService cars and prepare used cars for hire. Collection and delivery of...


  • Inverness, Highland, United Kingdom The Head Gardener Full time

    We are currently looking for a reliable and friendly individual to join our team as a Front of House Receptionist at The Head GardenerJob Type: Part-timeWorking Days: Thursday, Friday, and alternate SaturdaysResponsibilities: Greeting and assisting visitors with a warm and welcoming demeanor Answering phone calls and handling inquiries Managing reservations...