Administrator/crisis Worker

2 weeks ago

Walsall, Walsall, United Kingdom Mountain Healthcare Limited Full time
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?


This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.


The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.


Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This will be a dual role with both Administrator and Crisis Worker responsibilities.

This is a part-time vacancy of 24 hours per week, Monday to Friday (9:00am -5:00pm).


There will also be the opportunity to pick-up additional shifts as an out-of-hours Crisis Worker, on an on-call basis (from 5:00pm to 9:00am).


This Paediatric & Adult Administrator/Crisis Worker role will include:

  • providing telephone information and support.
- assisting in the administration and management process of an adult or child and their family visiting the centre including preparing the patient and assisting in the collecting of forensic evidence.
- supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family and ensuring a patient-centred service.
- ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- assisting patients and liaising with other agencies regarding the management of historic cases.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Benefits:

We offer:

  • Enhanced sickness pay scheme
  • Employee wellbeing programme
  • Advanced rota planning for better worklife balance
  • Pension scheme
  • Bonus scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses & masterclasses
  • Funding for higher education courses after one years' service

Essential Skills:

  • Work experience within an administration role; including data collection, Excel spreadsheets, providing reports, and manipulating data will be essential.
  • A full UK driving licence.
  • Female applicants only.

Desired Skills:


Experience of working with vulnerable people, children, victims of sexual assault, or a background in any other related area of work would be desirable.

However, full support and substantive training will also be provided.

About Company:

Mountain Healthcare is a clinically led business, specialising in healthcare and referral services for vulnerable people.

Commissioned by NHS England and the Police, our aim is to provide the best possible standard of healthcare, through excellent operational delivery, robust quality assurance and governance as well as a focus on innovation.


As a leading provider of criminal justice healthcare services, our current contracts cover Sexual Assault Referral Centres, Police Custodial Healthcare, Healthcare in Secure Children's Homes, and clinical telephone advice.

We provide high-quality holistic care to vulnerable individuals.


Mountain healthcare prides itself on providing a healthier work/life balance and we recognise achievements with awards and bonuses We offer a highly competitive salary along with some great benefits.


We are unique, in that although we are a nationwide company with over 400 employees, we still maintain that family feel and ensure everyone feels like a valued member of our team.

We are passionate about our values which are to 'Be Kind' and 'Do the right thing'.

We believe we can make a real difference to those who are vulnerable within the criminal justice system and would love like-minded individuals to join our team.

  • Residential Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Nurtured Future Living Full time

    Role: Residential Support WorkerLocation: BloxwichHours: 36-hour contractShift Pattern: 2 on 4 offSalary: up to £35,568 pa* Do you want to be part of a devoted team of support workers working in one of our beautiful Ofsted Registered Children's homes in Telford?We provide a safe, stable and caring environment for children and young people to make their...

  • Sales Administrator

    2 weeks ago

    Walsall, Walsall, United Kingdom Adecco Full time

    EXCITING OPPORTUNITYSales AdministratorBased in WalsallM-T 8.30am till 5.00pmF 9.00am till 3.00pm£22,500PA - £24,000PA (Dependant of experience)Temporary - PermanentWe are currently recruiting for a Sales Administrator to join our client based in Walsall. This is a fantastic opportunity to join a thriving business and a small, friendly team. If you have...

  • Night Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Oakleaf Recruitment Full time

    Job title: Support WorkerLocation:Jerome House, Walsall and Saxon Court, Bloxwich.Rate Of Pay: £11.44 per hourShift Patterns:Full Time, 36 hours per week, Nights or Days available.Information about the Role:Working as a Support Worker at InMind Community your duties will include the following:Providing physical support which may include helping with...

  • Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Redwood Care Group LTD Full time

    We are currently seeking experienced children's support workers to join our team at our brand new home based in Darlaston, West Midlands. The role is an active one, no two days are the same.If you have a passion in supporting our next generation to transition into adulthood successfully, then please get in touch today Responsibilities:Deliver high-quality...

  • Carers Hub Project Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Midland Mencap Full time

    JOB TITLE: Walsall Carers Hub - Project WorkerEMPLOYMENT STATUS: PermanentRESPONSIBLE TO:Walsall Carers Hub CoordinatorSALARY:£14,265HOURS:24 hours per weekWHERE:Walsall Carers Hub and outreach across WalsallCRITERIAEVIDENCEKnowledge/Experience and SkillsDesirable Previous experience of working in a social care setting or similar e.g. health or education...

  • Family Project Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Midland Mencap Full time

    Job Description and Person Specificationthe Disclosure and Barring Service (DBS). The successful applicant will be responsible for the cost of the Enhanced Disclosure.JOB TITLE: Walsall Carers Hub - Project WorkerEMPLOYMENT STATUS: PermanentRESPONSIBLE TO:Walsall Carers Hub CoordinatorSALARY:£14,265HOURS:24 hours per weekWHERE:Walsall Carers Hub and...

  • Mental Health Access Practitioner

    2 weeks ago

    Walsall, Walsall, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    The post holder will provide triage and assessment to all GP registered patients age 18+ in Walsall dealing with various mental health disorders. Cover for another locality may be required at times. The team ethos is one of working towards a recovery model of care that promotes social inclusion.The post holder will triage referrals and undertake Trusted...

  • Business Support Administrator

    2 weeks ago

    Walsall, Walsall, United Kingdom We Manage Jobs(WMJobs) Full time

    Business Support Officers - Ref: RT01124Contract: Permanent, full-time We are looking for enthusiastic, can do approach, experienced Business Support Officers to provide a wide range of complex administration and business support activities to our Children Services professionals, activities will include (but not limited to) financial transactions, formatting...

  • Sales Administrator

    2 weeks ago

    Walsall, Walsall, United Kingdom Adecco UK Full time

    Our client a well established manufacturing company based in Brownhills is seeking a Permanent Sales Administrator to join the team.The package details are as follows: Salary: £23,000Working Hours: 40 hours per week, Monday Friday Holiday: 25 days annual leave plus bank holidays Pension: autoenrolment at 4%, matched by the Company up to 5%. Life cover at...

  • Maternity Support Workers

    2 weeks ago

    Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect...

  • Omnichannel Operations Executive

    2 weeks ago

    Walsall, Walsall, United Kingdom Midcounties Co-operative Full time

    About the role: Are you ready to make a significant impact on project delivery and customer experience within the Travel industry? We're seeking a proactive and organised individual to join our team as an Omnichannel Operations Executive.In this pivotal role, you'll provide essential administrative and business support to Project and Transformation Delivery...

  • Family Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Teddar Limited Full time

    Enhanced DBS required for this role.Main purpose of the job A willingness to travel from location to location usually within Walsall but on occasions this may include out of borough travel. Lone working within an appropriate setting, including families homes, schools, community settings. Expectation to work evenings and weekends as required. This post is...

  • Mental Health Senior Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom Heaven Support Services Ltd Full time

    Heaven Support Services Providing Solutions for Young Adults_New VACANCY New OPPORTUNITY- ARE YOU LOOKING FOR_- A meaningful job that provides support to young people?_- A Supportive, innovative organisation?_This is an exciting opportunity to join our team. An opportunity to support young adults that have mental health issues stepping down from hospital...

  • Independent Domestic Violence Advisor

    2 weeks ago

    Walsall, Walsall, United Kingdom Red Snapper Group Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.We are currently recruiting on behalf of Black Country Women's Aid for an Independent Domestic Violence Advisor...

  • Hgl14 - Housing Support Worker

    2 weeks ago

    Walsall, Walsall, United Kingdom YMCA Black Country Group Full time

    JOBDESCRIPTION:Title: Housing Support WorkerSalary: £21,976.50per annumWorking Hours: 37.5 hours per week Monday - FridayResponsible to: Housing Services ManagerLocation:YMCA BCGHousing, Green Lane, Walsall, WS2 8HEBackground:YMCA Black Country Group is a group ofYMCA charitable companies & associated trading subsidiaries (theAssociation) operating in the...

  • Senior Applied Psychologist, LD CAMHS

    2 weeks ago

    Walsall, Walsall, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Job summary We are pleased to offer this opportunity for you to develop your career within our friendly, multi-disciplinary LD CAMHS team. The team is led by a Consultant Clinical Psychologist and supported by an Assistant Psychologist with links to the wider network of Clinical Psychologists in other LD-CAMHS teams across the Trust. The LD-CAMHS...

  • Level 3 Teaching Assistant

    2 weeks ago

    Walsall, Walsall, United Kingdom Protocol Education Full time

    Job Title: Level 3 Teaching AssistantLocation: WalsallJob Type: Full-Time and Part-TimeSalary: £84 - £95 Per dayQualifications: Level 3 Qualification in Education Related Field Job Duties:Assist the class teacher in delivering lessons and supporting students' learningProvide one-to-one or small group support to students with special educational needs...

  • Business Support Apprentices

    2 weeks ago

    Walsall, Walsall, United Kingdom Walsall Council Full time

    Business Support Apprentices - Ref: RT01624Supporting Children's Services This opportunity is offered as a Fixed Term Apprenticeship Contract for 2 years. National Minimum Wage for Age:21 +: £11.55 per hour18 to 20: £8.69 per hourUnder 18: £6.46 per hour Do you have an interest in developing a career in Business Administration? Does working towards a...

  • Business Support Apprentices

    1 month ago

    Walsall, Walsall, United Kingdom Walsall Council Full time

    Business Support Apprentices - Ref: RT01624Supporting Children's Services This opportunity is offered as a Fixed Term Apprenticeship Contract for 2 years. National Minimum Wage for Age:21 +: £11.55 per hour18 to 20: £8.69 per hourUnder 18: £6.46 per hour Do you have an interest in developing a career in Business Administration? Does working towards a...

  • Business Support Apprentices

    3 weeks ago

    Walsall, Walsall, United Kingdom Walsall Council Full time

    Business Support Apprentices - Ref: RT01624Supporting Children's Services This opportunity is offered as a Fixed Term Apprenticeship Contract for 2 years. National Minimum Wage for Age:21 +: £11.55 per hour18 to 20: £8.69 per hourUnder 18: £6.46 per hour Do you have an interest in developing a career in Business Administration? Does working towards a...