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Head of People Operations

3 months ago


Nuneaton, Warwickshire, United Kingdom Holland & Barrett Full time
Join our team and be part of a company that truly lives its values.

With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all.

By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

The Role:

The Purpose of the Role:


Holland & Barrett is on a mission to empower customers to live happier, healthier lives by becoming the global leader in wellness.

In our journey of transformation and growth, we are looking for a Head of People Operations to lead our Employee Relations and HR Operations teams.

This role is instrumental in crafting a colleague experience that mirrors our brand, purpose, and ambition, supporting the business in achieving its goals through effective people strategies.


Key Responsibilities:

-
Employee Relations: Take charge of Employee Relations for 800 locations across the UK and Ireland, collaborating with external legal counsel to manage complex cases effectively. Develop strategies to foster a positive, inclusive work environment, and act as the primary contact for sensitive ER cases.
-
HR Operations: Oversee HR processes from onboarding to offboarding, standardising procedures for efficiency and compliance. Drive the adoption of technology and AI to enhance the colleague experience and ensure robust service delivery.
-
Continuous Improvement: Champion continuous improvement in HR processes and employee relations, staying ahead of industry trends to keep our strategies innovative and effective.
-
Data and Analytics: Use data-driven insights to inform decisions, measuring key performance indicators to provide actionable insights to business leaders.

Location:


Based in Nuneaton, this role operates under a hybrid model with 2-3 days a week on-site, supporting flexibility and productivity.


The Person:

Key Requirements:

  • Experience in employee relations and HR operations.
  • Deep knowledge of Employee Relations and UK/Ireland employment legislation.
  • Skilled in implementing HR technologies and improving processes.
  • Strong analytical and project management skills.
  • Proven leadership of HR teams, focusing on customeroriented support.
  • Excellent communication, organisation, and crossfunctional collaboration abilities.

What we offer:

Our Benefits for this role include, but not limited to:

  • H&B Employee Discount
  • 25%
  • Bonus
  • Pension company contribution
  • 33 Days Holiday per year (Inclusive of bank holidays)
  • Private Medical Care
  • Exclusive benefits, free advice and savings from a range of retailers and providers
  • Electric Car Scheme


We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace.

In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

hybrid #LI-JA1

Division:

HR

City:

Nuneaton

Country:

UK

Job Type:

Full Time

Number of Hours:

37.5

Contract Type:

Permanent

Closing Date:

5 March 2024