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Head of Hospitality Operations

2 months ago


Nuneaton, Warwickshire, United Kingdom Bupa Full time

About the Role:

We are seeking an experienced Hospitality Services Manager to join our team at Bupa. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality hospitality services to our residents.

Key Responsibilities:

  • Manage and develop a team of hospitality staff, providing guidance and support to ensure excellent service delivery.
  • Oversee the management and operation of all hospitality facilities, including restaurants, cafes, and bars.
  • Develop and implement strategies to promote hospitality services and maximize revenue.
  • Ensure the cleanliness and hygiene of all kitchen areas and equipment are maintained to the highest standard.
  • Manage and run housekeeping and laundry services across the village.

Requirements:

  • Proven experience in managing a team in a hospitality or catering environment.
  • Strong leadership and organizational skills, with the ability to work flexibly and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and residents.
  • Knowledge of hospitality operations and management principles.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative work environment.
  • Access to our global wellbeing programme, Viva.

About Bupa:

Bupa is a health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We make health happen by being brave, caring, and responsible in everything we do.