Casual Retail Assistant, Reading Fc

2 weeks ago

Reading, Reading, United Kingdom Fanatics Full time

Company Overview


Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally.

Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.


The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.


As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices.

We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans.

Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.


At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support.

We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.


Role Purpose:


Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organisation, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations.

Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

Retail Assistants will usually be expected to work a part-time schedule which can include days, nights, and weekends.

Availability:
Weekdays with weekend flexibility

Responsibilities:

  • Greet fans and ask questions to help make their shopping experience an enjoyable one
  • Make recommendations based on observations and conversations with fans
  • Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
  • Maintain sales floor and/or stockroom standards with an eye to detail
  • Process sales transactions via the Fanatics Point of Sale System (POS)
  • Housekeeping, cleanliness and general standards
  • Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
  • Perform additional responsibilities as directed by the management team

Knowledge & Experience:

  • Past experience working in retail or sales preferred
  • Ability to work independently and responsibly in a fastpaced environment
  • Availability to work extended hours on game days and during events
  • Foreign language skills are beneficial but not essential
  • Possess a fun, professional demeanor
  • Demonstrated ability to build product knowledge of Team/League inventory
  • Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base
  • Ability to maintain high standards of organization and cleanness
  • Proven ability to overcome obstacles while maintaining a positive, can do attitude
  • Strong verbal communication skills


The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.


  • Tryouts are open at Fanatics Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now._
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ens

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