Cruise Product Executive
1 week ago
The Product team at Marella Cruises are responsible for the communication of the current and future cruise product and creating an environment to work efficiently and effectively so that we drive forward the cruise product delivery, strategy and customer touch points in line with the strategic imperatives, group strategy and cruise 5YP.
The Cruise Product Executive is responsible for managing and maintaining content across multiple platforms, spanning the customer journey ensuring we communicate the cruise product effectively to our customers.
They will ensure the accurate maintenance of the Cruise Product, regularly updating information and supporting the Cruise Product & Content Manager with a number of projects, including the Marella Cruises Brochure, website and across digital channels.
ABOUT THE JOB
- Support with all content relating to the Cruise Product to ensure it is up to date and engaging
This will include:
- Ownership of the onboard magazine
- Ownership of content for the onboard app
- Briefing, proofing, and coordinating final copy, structure and design of print and digital content
- Support with the creation and management of the brochure to ensure all deadlines are met
- Supporting in the creation of new content including organisation and management of onboard photo & video shoots
- Build relationships with internal stakeholders, most importantly with the content team to ensure that the promotion of the cruise programme is communicated accurately and in the most saleable way across all customer touch points
- Support the development and progression of website content and website user experience and any other digital touch points
- Champion of the cruise product across the business and be one of the main points of contact for all destination & product information & proactively engage with internal stakeholders
- Develop a detailed understanding of cruise competitor product and strategy. Use this understanding to identify areas of improvement and share any relevant findings with the wider cruise team
- You will support the Customer Experience team and wider cruise team as and when required, particularly around campaign, season, and ship launches
ABOUT YOU
- Strong team player, with the ability to juggle many priorities in a fastpaced environment essential and building strong cross team/divisional relationships in the process
- Be able to effectively communicate with stakeholders across the business and to our customers, including the ability to manage upwards
- Strong initiative and decision making with ability to deliver both working on own and in a team
- Can drive forward improvements in processes and the way that we work
- Understanding of the cruise industry and Marella Cruises customers, product range
- Ability to manage complexity and ambiguity in a changing world
- Strong project and conflict management skills
ABOUT OUR OFFER
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
- Health and Wellbeing support in five key areas
- Financial, Health, Social, Community and Career
- Discretionary Bonus Scheme
- Excellent rates with foreign exchange
- Pension scheme and life assurance.
That's why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI.
Click here to find out more.We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
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