Visitor Operations Officer

2 weeks ago


Great Missenden, Buckinghamshire, United Kingdom The Roald Dahl Museum and Story Centre Full time

To ensure that every visitor receives the warmest welcome and has an unforgettable time with us, we are seeking a passionate individual to join our team as a Visitor Operations Officer.


At the Roald Dahl Museum and Story Centre, we are dedicated to sharing the magic of Roald Dahl's stories with visitors from around the world.

Our Museum welcomes thousands of guests each year, offering them an immersive experience filled with wonder and excitement.

To ensure that every visitor receives the warmest welcome and has an unforgettable time with us, we are seeking a passionate individual to join our team as a Visitor Operations Officer.


Position Overview:


As a Visitor Operations Officer, you will be an integral part of our daily operations, responsible for maintaining the highest standards of visitor experience and ensuring the smooth running of our Museum.

Working as an integral part of our Duty Officer team, you will play a crucial role in creating a safe, enjoyable, and magical environment for all our visitors.


Key Responsibilities:

  • Act as a Duty Officer, taking charge of site operations, including retail, facilities, and visitor experience, on assigned days.
  • Assist in training and supervising frontofhouse staff to deliver exceptional customer service and uphold museum standards.
  • Handle ticket bookings and inquiries via phone, providing assistance and information to visitors as needed.
  • Monitor and maintain the museum's physical presentation and cleanliness throughout the day.
  • Respond promptly and effectively to visitor complaints or concerns, escalating issues as necessary.
  • Compile daily reports on site activities, including any incidents or operational challenges.
  • Assist with stock management and merchandising tasks in the museum shop, ensuring a wellpresented retail environment.
  • Conduct cash handling duties, including cashing up and balancing tills at the end of the day.

Job Types:
Part-time, Fixed term contract

Contract length: 16 months

Pay:
£24,331.00 per year

Expected hours: 30 per week

Benefits:

  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • Every weekend
  • Holidays

Experience:

Customer Service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 03/06/2024

Reference ID:
Visitor Operations Officer
  • Registered Nurse

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Circle Health Group Full time £29,250

    Chiltern Hospital - Great MissendenPart Time – PermanentThe Chiltern Hospital in Great Missenden and The Shelburne Hospital in High Wycombe are part of Circle Health Group, one of Britain's leading providers of independent healthcare with a nationwide network of hospitals and clinics. They specialize in performing complex surgeries, setting them apart from...

  • Pensions Supervisor

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Medirest Full time

    We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 35 hours per week. As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people,...


  • Great Missenden, Buckinghamshire, United Kingdom Circle Health Group Full time

    Closing date06/05/202- Role TypePermanent Location(s) Chiltern Hospital Great MissendenOverview:Surgical First AssistantThe Chiltern Hospital37.5 Hours & PermanentSalary:Up to £45,200.00 per year**The Chiltern Hospital in Great Missenden are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of...


  • Great Missenden, Buckinghamshire, United Kingdom Circle Health Group Full time £45,200

    Chiltern Hospital - Great Missenden Senior Theatre Practitioner The Chiltern Hospital Full Time - Permanent The Chiltern Hospital in Great Missenden is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare...

  • Registered Nurse

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Circle Health Group Full time £29,250

    Closing date23/06/2024 HoursPart time Role TypePermanent Location(s) Chiltern Hospital - Great Missenden Overview Registered Nurse The Chiltern Hospital Part Time – Permanent Salary: Up to FTE £29,250.00 per annum The Chiltern Hospital in Great Missenden and The Shelburne Hospital in High Wycombe are part of Circle Health Group, Britain's leading...

  • Cook

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Compass Group UK Full time

    Spice up your next career move We're currently recruiting an ambitious Cook to help us create exceptional food experiences for Healthcare on a full time basis contracted to 35 hours per week. As a Cook, you will be responsible for preparingand serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food...


  • Great Missenden, Buckinghamshire, United Kingdom Circle Health Group Full time £45,200

    Closing date24/06/2024 HoursFull time Role TypePermanent Location(s) Chiltern Hospital - Great Missenden Overview Senior Theatre Practitioner The Chiltern Hospital Full Time - Permanent Salary: Up to £45,200.00 per year The Chiltern Hospital in Great Missenden is part of Circle Health Group, Britain's leading provider of independent healthcare with a...

  • Chef

    4 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Medirest Full time

    Spice up your next career moveWe're currently recruiting an ambitious Chef to help us create exceptional food experiences for Healthcare on a full time basis contracted to 37.5 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food...

  • Cook

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Medirest Full time

    Spice up your next career moveWe're currently recruiting an ambitious Cook to help us create exceptional food experiences for Healthcare on a full time basis contracted to 35 hours per week. As a Cook, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food...

  • Chef

    2 weeks ago


    Great Missenden, Buckinghamshire, United Kingdom Medirest Full time

    Job DescriptionSpice up your next career moveWe're currently recruiting an ambitious Chef to help us create exceptional food experiences for Healthcare on a full time basis contracted to 35 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the...


  • Great Missenden, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    Maternity Cover Class Teacher Year 6 (Year Group Leader responsibility for suitable candidate) - Great Missenden Church of England Combined School Are you looking for your dream job in 2024? Are you determined to enable every child to become a lifelong learner? Are you looking for a forward thinking and progressive school to develop your teaching and...


  • Great Brickhill, Buckinghamshire, United Kingdom Three Counties Tyre Services LLP Full time

    Administration and Operations AssistantThree Counties Tyre Services LLPWe are looking to recruit a Administrator/Operations Assistant to join our busy and successful family owned business based on the southern outskirts of Milton Keynes.The successful applicant will be required to support the Operations Manager in the smooth running of the service arm of the...


  • Great Missenden, United Kingdom The Roald Dahl Museum and Story Centre Full time

    To ensure that every visitor receives the warmest welcome and has an unforgettable time with us, we are seeking a passionate individual to join our team as a Visitor Operations Officer. At the Roald Dahl Museum and Story Centre, we are dedicated to sharing the magic of Roald Dahl’s stories with visitors from around the world. Our Museum welcomes thousands...


  • Great Missenden, United Kingdom OCS Full time

    **Job Reference: /SC/23-02/1086/16** **Job Title: Dual Role Security Officer** **Location: Great Missenden** **Pay Rate: £14.25 - £15.26** **Hours per week: Variable Shift Rota - 07:00 - 19:00 - 19:00 - 07:00** **Business Overview** OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both...


  • Great Missenden, United Kingdom OCS Full time

    **Job Reference: /SC/27-03/1128/12** **Job Title: Dual Role Security Officer** **Location: Great Missenden** **Pay Rate: £15.46** **Hours per week: Variable Shift Rota - 07:00 - 19:00 - 19:00 - 07:00** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities...

  • Mobile Patrol Officer

    4 weeks ago


    Great Missenden, United Kingdom First Response Group Full time

    _Fancy a new challenge, or new to the security industry?_ Here's a fantastic opportunity to join the team at FRG as a Mobile Patrol Officer based in Great Missenden! **Our commitment to you**: - Job security - Training and development - Opportunity for progression **Responsibilities of a Mobile Patrol Officer** - Enhancing security levels and maintaining...


  • Great Missenden, United Kingdom Buckinghamshire Council Full time

    **Reference number** BUC11045 **Contract type** Permanent **Working hours** Part Time **Level of DBS check required** Enhanced with Barred List **Date posted** 11 Feb 2024, 11 p.m. **Application deadline** 23 Feb 2024 **Overview**: **Term time only (plus up to 8 days of flexible home working during the school holiday period)** **Salary...


  • Great Torrington, United Kingdom Dartington Crystal Full time

    _Dartington Crystal is looking for a seasonal assistant. The Vacancies is part time and weekend work._ - 3 days a week._ - Hours and days could be increased due to holiday and sickness cover._ - The primary purpose of the roll is to ensure that all visitors to the centre have an enjoyable and informative visit and to provide the highest standard of customer...


  • Great Torrington, United Kingdom Dartington Crystal Full time

    _Dartington Crystal is looking for a seasonal assistant. The Vacancies is part time and weekend work._ - 3 days a week._ - Hours and days could be increased due to holiday and sickness cover._ - The primary purpose of the roll is to ensure that all visitors to the centre have an enjoyable and informative visit and to provide the highest standard of customer...


  • Great Torrington, Devon, United Kingdom Dartington Crystal Full time

    _Dartington Crystal is looking for a seasonal assistant. The Vacancies is part time and weekend work._ 3 days a week._ Hours and days could be increased due to holiday and sickness cover._ The primary purpose of the roll is to ensure that all visitors to the centre have an enjoyable and informative visit and to provide the highest standard of customer...


  • Great Yarmouth, United Kingdom Norfolk County Council Full time

    **Permanent **annualised hours **contract | £10.78 to £10.98 per annum (Scale C) | 15 hours per year ( **expected to work completed more over summer than winter) **Time & Tide Museum Norfolk Museums Service (NMS) collectively welcomes over 230,000 visitors a year across ten of Norfolk’s best museums. Do you have experience gained from working in a...


  • Great Missenden, United Kingdom Circle Health Full time

    **Medical Records Officer** **The Chiltern Hospital** **37.5 Hours & Permanent** **£23,166.00 + Benefits (depending on level of experience, training and qualification)** **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics,...


  • Great Missenden, United Kingdom Circle Health Group Full time

    **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big...


  • Great Missenden, United Kingdom OCS Full time

    **Job Reference: SEC/SC/26-01/1057/1** **Job Title: Dual Role Security Officer** **Location: Site Based** **Site Address: Great Missenden** **Postcode: HP16 9QD** **Pay Rate: £14.25 - £15.46** **Hours per week: Variable Shift Rota - 07:00 - 19:00, 19:00 - 07:00 - 42 hours per week** **Business Overview** Atalian Servest and OCS have merged to...


  • Great Missenden, United Kingdom Circle Health Group Full time

    **Medical Records Officer** **The Chiltern Hospital** **Bank Shifts** **£10.42 per hour** **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...


  • Great Missenden, United Kingdom Circle Health Group Full time

    **Medical Records Officer** **The Chiltern Hospital** **Bank Shifts** **£10.42 per hour** **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Catering Assistant

    2 weeks ago


    Great Missenden, United Kingdom Compass Group Full time

    Are you looking for a new challenge? For a rewarding job where you have the opportunity to make a real difference? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a General Assistant to join the Medirest family. We are looking for new members to join our...


  • Great Missenden, United Kingdom Circle Health Group Full time

    Closing date12/05/2024 - Role TypeBank (Seasonal) - Location(s)- Chiltern Hospital - Great Missenden**Overview**: **Medical Records Officer** **The Chiltern Hospital** **Bank Shifts** **Salary: £11.44 per hour** **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a...


  • Great Missenden, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Registered Practitioner with NMC or HCPC registration. ILS. Mentorship qualification Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems. Experience of customer care, including interacting with...


  • Great Missenden, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Registered Practitioner with NMC or HCPC registration. ILS. Mentorship qualification Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems. Experience of customer care, including interacting with...


  • Great Missenden, United Kingdom Leaders In Care Recruitment Full time

    Are you a Surgical First Assistant looking for a new challenge? We have an exciting opportunity for you to join a leading provider of independent healthcare in the UK. This role offers a chance to work in a dynamic Theatre department and be part of a nationwide network of hospitals and clinics. This full-time role comes with a competitive salary of up to...

  • Telephone Operator

    3 weeks ago


    Great Missenden, United Kingdom Gilberts Full time

    The role is afternoon to evening based (4pm-midnight on weekdays, 4pm-2am Friday and Saturday evenings). Our newly renovated office is based in Great Missenden High Street and is a nice environment to work within. - Knowledge of the local area - Be experienced and comfortable using a computer - Be a self-motivated, team player who is a fast learner and...