Senior Property/ Lettings Manager
2 weeks ago
This is an exciting opportunity for a highly skilled and experienced Senior Property Manager to join this thriving independent agency in Abergavenny.
You will be responsible for managing a portfolio, as well as providing a cost effective, efficient and exceedinglyprofessional customer focused service at all times.
Your responsibilities will include (but are not limited to) the following:- Handling to the best of your ability any challenging issues or complaints to ensure the best outcome.
- Ensuring all health and safety requirements are met fully.
- Managing your own portfolio of clients.
- Recognising and responding to maintenance needs across the client base.
- Instructing, planning and monitoring approved contractors and service providers.
- Inviting new contractors to tender and/or supply services.
- Administering Section 20 works
- Assisting with insurance claims where relevant.
- Ensuring end of year accounts are up to date and administered.
- Ensuring annual returns are up to date and administered.
- Ensuring insurance policies are up to date and administered.
- Ensuring budgets are created, approved and administered properly.
- Maintaining regular communication with landlord and tenants.
- Conducting property inspections.
- Maintaining and updating the office databases and files.
- Liaising with the Directors and other members of staff on a regular basis to ensure the smooth operation of the business.
- Recognising where improvements can be made and suggesting more efficient ways of working.
- Ensuring that all confidential documents and information is held in accordance with data protection laws.
- Reporting any complaints or instances that could result in a complaint immediately to the director.
- Upholding the terms of business with each client.
- The working hours are 5 days a week with alternate Saturday mornings. (Would consider 4.5 days)
- Salary: DOE
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General Builder/maintenance
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