Customer Service Coordinator
2 weeks ago
Imperial Personnel are recruiting for a Customer Service Coordinator to join our client in Sutton-In-Ashfield to work in conjunction with their Sales and Logistics functions, ensuring effective order management to their customers.
Hours and Pay:
Monday - Friday 8.30am-4.30pm.
£24,000pa
Responsibilities:
- Ensure purchase orders from customers are arcuately entered whilst checking product description, pricing and clear delivery expectations etc.
- To manage orders, ensuring customer satisfaction is maximised.
- Develop relationships with customers with a proactive and positive attitude.
- Investigate credit terms, price and shipping queries.
- Check delivery times and relay these to customers.
- Liaise with the logistics team to ensure customer orders are dispatched and delivered in accordance with the requirements of the customer.
- Be he single point of contact for customers and management of orders and be the voice of the customer to the client.
- To support any other functions of the Customer Service Team.
Requirements:
- Experience in a B2B environment.
- Strong and professional communication skills.
- Proficient in IT packages.
- Ability to multitask with analytical mindset.
- SAP system knowledge would be advantageous.
Send your CV or call Declan on
- This position is being advertised on behalf of Imperial Personnel Ltd who are an Employment Business._
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
One location
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