Customer Service Coordinator

2 weeks ago


Sutton in Ashfield, Nottinghamshire, United Kingdom Imperial Personnel Full time

Imperial Personnel are recruiting for a Customer Service Coordinator to join our client in Sutton-In-Ashfield to work in conjunction with their Sales and Logistics functions, ensuring effective order management to their customers.


Hours and Pay:

Monday - Friday 8.30am-4.30pm.

£24,000pa

Responsibilities:

  • Ensure purchase orders from customers are arcuately entered whilst checking product description, pricing and clear delivery expectations etc.
  • To manage orders, ensuring customer satisfaction is maximised.
  • Develop relationships with customers with a proactive and positive attitude.
  • Investigate credit terms, price and shipping queries.
  • Check delivery times and relay these to customers.
  • Liaise with the logistics team to ensure customer orders are dispatched and delivered in accordance with the requirements of the customer.
  • Be he single point of contact for customers and management of orders and be the voice of the customer to the client.
  • To support any other functions of the Customer Service Team.

Requirements:

  • Experience in a B2B environment.
  • Strong and professional communication skills.
  • Proficient in IT packages.
  • Ability to multitask with analytical mindset.
  • SAP system knowledge would be advantageous.

Send your CV or call Declan on

  • This position is being advertised on behalf of Imperial Personnel Ltd who are an Employment Business._

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location
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