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Learning and Development Specialist
3 months ago
Purpose
To provide learning & development expertise and services to meet the needs of the business
Key Responsibilities
- Workshop and Programme delivery to achieve NPS Scores in excess of 90%
- Design and facilitation of a wide range of workshops and programmes
- Positive engagement with stakeholders
- Design and facilitate personal development workshops – virtually and in person
- Design & facilitate development programmes that support the development of Pilgrim's Europe Graduates and Placement students and advise on potential seen
- Facilitate the companies salaried induction
- Operate the Pilgrim's Europe Mentoring & Coaching Scheme and maintain accurate records
- Analyse functional training needs & develop plans
- Drive the online learning agenda
- Create content for online learning
- Source training providers for functional competencies
- Design and facilitate Values workshops
- Campaign for and design & facilitate learning at work week activities
- Provide mentoring
- Support sites L & D requirements by designing and facilitating solutions
- Create and maintain facilitator tool kits
- Create learning resources & tool kits
- Performing receipting duties in SAP
- Support project work and transformation activities of the team
Essential Criteria
- Ability to operate across all stages of the Training Cycle
- Ability to create learning solutions that match learning needs
- Excellent facilitation skills with the ability to respectfully challenge others while remaining calm
- Ability to create inspiring learning content suitable for online delivery
- Understanding and experience of mentoring
- Ability to create an exceptional experience for salaried new starters
- Organisation, planning and prioritisation skills
- Demonstrate flexibility, agility & positivity in own approach to work and the work of the team Ability to work with pace and energy even in ambiguous situations
- Ability to demonstrate resilience & the ability to thrive positively in times of change
- Ability to problem solve and adopt a solutions focused approach & attitude
- Self Awareness and the ability to adapt own behaviour
- Ability to take a pragmatic and calm approach when issues arise
- Ability to prioritise own work load and adapt to changing requests from the team & the business
- Able to work away from home when required to fulfil the requirements of the role
