Cafe Team Leader
1 week ago
The Association
The University of St Andrews Students' Association sits at the heart of the Campus - recently voted as No. 1 University in the UK and with a reputation to protect.
With over 10,000 members we are the primary student venue in St Andrews' and support a thriving student scene with over 140 affiliated societies.
The Catering Operation forms an intrinsic part of the Student Experience and completes the range of services we provide including advice, representation, and entertainments in our four bars.
Our offering straddles two café sites and food provision from our Main Bar, we also deliver a number of external catering events throughout the year and support the local community out with term time.
The Position
CAFE TEAM LEADER
Further Particulars
Hours of work
36.25 hours/week, 5 days from 7, variable shifts (between 07.45am and 7:30pm), weekend working required. Permanent position.
Additional Benefits
Time off in lieu for any hours out with contracted hours
Annual Leave - 30 days + 5 public holidays
Access to (S&LAS) Pension Scheme with generous employer contributions
Staff discount scheme to local and national services:
Cycle to work Scheme and subsidised local bus travel (75% discount)
Employee Assistance programme
Salary
£20,410 p/a
Essential personal qualities:
Customer service focus.
Ability to work well under pressure.
Reliable.
Outgoing.
Flexible.
Your role
Reporting to our Catering Manager (CM) and Supervisor (CS), you will be responsible, for leading a team of principally student staff in their role in preparing, selling and serving a variety of hot and cold food and beverages across the catering operation.
This will involve weekend working and a flexible approach as exact shifts may vary according to the needs of the operation at particular times of year.
Description of Specific Duties
- Cooking and preparation of hot and cold food and beverages for sale direct to the customer.
- Be responsible for Open/close and set up/close up of Rectors and Old Union Cafés as required.
- As team leader you will keep staff on task with allocated duties and the maintaining of the closing and cleaning schedules.
- In the absence of the CM or CS, to place daily orders with the bakers and dairy including extra requirements for weekends.
- Accepting deliveries of goods, checking, signing and ensuring they get stored away properly in fridge, freezer or dry stores.
- To assist the CM and CS with the upkeep of the rota and to ensure all shifts are filled.
- Reconciliation of the till, cash floats and petty cash at the change or end of shift.
- Working under the direction of the CM and CS, to assist with on shift staff training guidance.
- Liaise with the Catering Manager and CS on a daily basis including suggesting initiatives for improvements in service, products, methods or operation.
- To assist the CM and CS in ensuring adherence to Health and Safety procedures are maintained within the catering operation.
Person Specification
Essential
Excellent customer service skills
Proven track record of team work
Cooking skills
Desirable
Food safety certification
Catering/hospitality qualifications
First Aid qualification
Catering/hospitality experience
Cash handling experience
Barista training
Able to work with mínimal supervision
Home baking skills
Salary:
£20,410.00 per year
Benefits:
- Company pension
- Sick pay
Work Location:
In person
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