Inventory Control Specialist

2 weeks ago

London Gatwick Airport, United Kingdom Willis Global Ltd Full time

Our client, a global aerospace and defense company, operating across 20 different countries and specializing in providing a number of aviation services to commercial and government operators across the World, are looking to recruit an
Inventory Control Specialistto be based at offices near
Gatwick Airport.



On offer:

  • An attractive salary of up to £32,000 per annum
  • Additional Leave (loyalty scheme which adds additional days leave for every year worked, up to a value of 25 days)
  • Enhanced Pension (following probation); the company will double the value of the employee contribution up to a value of 10%
  • Private Medical and Dental (following probation),Eyecare vouchers
  • Training and Development Opportunities

Main Purpose of the Role:


The Inventory Control Specialist primarily manages the return of exchange core assets from customers and to suppliers, the induction of material into the repair cycle, and the operational positioning of inventory across the global network for commercialprograms.

The position will provide proactive control of the return of the company's assets from customers and assets owed to suppliers as exchange cores while complying with the terms-and-conditions set forth by the suppliers.

The Inventory Control Specialistwill ensure the company and its customers and suppliers are delivering to contracted targets, Key Performance Indicators (KPIs), and obligations while ensuring effective cost control, cost reduction, and exceptional operational performance is achieved forthe business as defined within the parameters outlined by management.


Duties and Responsibilities:

  • Ensure requests & workflow throughout the customer service organization is managed in accordance with defined procedures.
  • Manage & expedite of the core return process from customers, minimizing the components time outside of the pool.
  • Report on the level of open doubles exchange and prioritize the return of these exchanges within the initial first exchange.
  • Ensure customer core returns throughout the IOC are managed in accordance with defined priorities.
  • Resolve supplier core return backlog within IMOPS, ensuring delays are kept to a minimum, encouraging excellent communication with the customer and/or supplier
  • Proactively engage with the allocated Key Account Managers (KAMs) to ensure implementation of all contractual requirements to guarantee customer satisfaction and contract performance.
  • Identify at an earlystage potential problems and risks, evaluating and anticipating implications and being proactive with all concerned parties in developing and defining contingency/recovery plans and actions.
  • Explore potential market source for new suppliers that could improve effectiveness, increase profitability, or enable the company to embark in a wider range of activities should this be advantageous.
  • Coordinate with the KAMs and Inventory Planning team to regularly review open core returns and report on the status of fulfilment, ensuring the team initiate the required transactions to contractually agreed parameters.
  • Induct assets into repair cycle based on recommendations from Inventory Planning and Operational Team and as directed by Sourcing Team.
  • Coordinate the movement of assets between global pool locations based on recommendations from Inventory Planning and Operational Team while keeping freight spend to a minimum.
  • Regularly interact with the KAMs and centralized service functions based in the company HQ including but not limited to: Repair Cycle Management, Finance, Inventory Management, Traffic/ Logistics, Quality, I.T, Commercial and HR to promote ownership anda cohesive culture within the group.
  • Ensure that events raised against the Operational team are reviewed daily, actioned accordingly, and approved in a timely fashion so as not to disrupt the invoice clearance process, avoiding accounts being put on hold which would disrupt the supply of components.
  • Establish and maintain a high quality of service to internal and external stakeholders.
  • Respond to customer's and supplier's questions quickly and efficiently, building key relationships.
  • Report all information collected about issues, complaints, customer internal changes, best contact/interlocutor, fleet evolution to the Senior Operations Manager and the Senior Operations Director.
  • In conjunction with the Senior Operations Manager, develop and lead continuous improvement initiatives for operations and order management.
  • Perform miscellaneous jobrelated duties as deemed necessary by the Senior Operations Manager

To Be Considered:

  • Inventory control experience
  • Good rapport building skills is essential
For more details, please contact Willis Global -_a leading Recruitment Consultancy for the Supply Chain & Logistics industry_

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