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Hcp 0-19 Service Administrator

3 months ago

Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

We have an exciting opportunity for an administrator to provide a comprehensive flexible and efficient administrative & clerical support to the Health Visitor / HCP 0-19 Service working as part of a team across the borough.


The post holder will be responsible for providing administrative and clerical duties on behalf of the Health Visitor / HCP 0-19 Service, including telephone support to callers and data entry.

To assist in the day to day coordination and future planning of the service in conjunction with staff, Admin Lead, Clinical Leads and Professional Lead.


Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents.

Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which will commence in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes

Liaising with Admin Lead, Clinical Team Leader on a daily basis to meet the needs of the service.

Maintain child health records.


Inputting and extracting data within required deadlines Enter child health data onto electronic databases, Careflow and other systems as required.

Be flexible to support admin to all parts of the Health Visitor Service.


Liaising with other administrators in order to maintain services by negotiating leave requirements to ensure cover is provided where necessary in accordance with individuals contracted hours.

Use own initiative, problem solve, plan and organise own workload according to priorities.

Attend regular meetings with colleagues, Admin Lead and Service leads.

Travelling to and working at various locations as required within Walsall Healthcare NHS Trust.

Provide support and mentorship to new members of staff.

Carry out all tasks within scope of competences for the role ensuring all policies and procedures are adhered to.