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Customer Care CoordinatorCustomer Care Coordinator

3 months ago

Chepstow, Monmouthshire, United Kingdom Eden Brown Full time £13
We are seeking a Customer Care Coordinator to join our team.

This is an exciting position that works exclusively to support individuals and families being accommodated by a specialist central government contract.

Customer Care Coordinator

Start Date:

ASAP
50 per hour PAYE or £15.97 per hour
12-month fixed term contract with likely extension

Working Arrangement:
Mon-Fri


As a Customer Care Coordinator, you will be part of the Afghanistan Resettlement Associated Project Transit sites team and will report into the Transit Welfare Operations Manager.

The role includes but not limited to giving support and delivering specified tasks at various stages of the process.
Provide administrative support to Managers and Welfare Support Officers to ensure overall business objectives and deadlines are met.

Responsible for planning, monitoring, controlling, and delivering welfare support interventions and requests for Service Users, many of whom will be vulnerable, working closely with rest of the Transit sites team to transport users safely and in a timely manner.

Keeping safeguarding and Service User experience at the heart of the service is a key requirement in this role.
Solid database use and skills in Microsoft office packages, Excel, Word, Outlook and knowledge of Customer Relationship Management systems.
Planning, scheduling, and co-ordination of onsite vocational/recreational activities as well as workload planning.
If you would like to discuss the role further, please call Varuna on (phone number removed) or Email Varuna on