Healthcare Support Worker, Emergency Services

1 week ago


Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time
Our vision at Ashford & St Peter's is to provide an outstanding experience and outcomes for patients and staff.

Our Adult Emergency Department (ED) based at St Peter's Hospital in Chertsey is now recruiting for Health Care Support Workers - Band 2


Our ED is a very busy department seeing more than 110,000 people per year, it operates 24 hours per day serving a densely populated and diverse community.


The department is divided into 6 sections:
PIT stop (ambulance receiving)

Urgent Treatment Centre - for minor injuries and illnesses

Majors/High dependency

Resuscitation - a 4 bedded area with dedicated stroke, cardiac, trauma and paediatric bays

Same day Emergency Care and Clinical Decision Unit - for patients requiring more than 4 hours observation.


Full time and part time posts will be considered (a minimum of 23 hours per week), shifts include long days, nights, weekends, and public holidays.

Our HCSWs will need the flexibility to cover varied shift patterns.


You must have previous HCSW experience, good communication skills, competent IT skills, and have a kind, caring and compassionate nature.

The Trust offers onwards training for HCSWs including working towards the Care Certificate, Maths and English qualifications.

Please note the Trust is not offering sponsorship for this post.

Interviews are taking place in person on Saturday 29 th June 2024.


Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.


The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients.

The role includes

Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs

Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition

Providing one to one observation for patients who present a high risk of harm and vulnerable patients

Escorting patients to different departments such as x-ray

Transferring patients that need hospital admission to a ward, which includes management of patient's property

Keep the department and equipment clean, tidy, and restocking equipment

Ashford and St.

Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.


Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country.

There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing.

We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Working as a Healthcare Support Worker in a ward / department within the hospital setting.

Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients.

This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

Continence Management

Nutrition & Hydration

Undertaking and recording of Vital Signs

Moving & Handling of patients to support independence

Infection Prevention and Control

Safeguarding of adults and children.

See full job description for full details

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