Spa Receptionist

1 week ago

Newton Abbot, Devon, United Kingdom Haulfryn - South Full time

Salary: £14,976 per annum

Hours: 24 hours per week

Location: Finlake Holiday Park, TQ13 0EJ

Job Type: Permanent

Haulfryn has a fantastic opportunity to join our growing Spa team at our tranquil Sirona Spa

  • Competitive Salary & Bonus Scheme
  • Discounted holidays at our UK holiday parks
  • 50% discount on food
  • 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time)
  • Company Sick Pay
  • Contributory Pension Scheme & Life Assurance/Life Cover
  • Training and Development Opportunities
  • And many more

As a Spa Receptionist you will:

  • Greet guests warmly and
    assist them with check-in and check-out procedures.
  • Answer phone calls, book
    appointments, and respond to enquiries in a professional and courteous
    manner.
  • Manage spa reservations
    and ensure accuracy of booking information.
  • Maintain cleanliness and
    organisation of the spa reception area
  • Process payments
    accurately.
  • Provide information
    about spa services, promotions, and products to guest.
  • Assist with
    administrative tasks such as pool checks, health and safety and inventory
    management.
  • Collaborate effectively
    with other spa team members to deliver a seamless guest experience.
  • Adhere to spa policies
    and procedures to ensure the safety and satisfaction of guests.
What you will bring:
  • Previous experience in a
    customer service or receptionist role preferred
  • Excellent communication
    and interpersonal skills
  • Strong organisational
    abilities and attention to detail
  • Ability to multitask and
    work efficiently in a fast-paced environment.
  • Proficiency in basic
    computer skills, including Microsoft Office applications.
  • Flexibility to work
    evenings, and weekends

Haulfryn is a family-owned business that have operated for more than 85 years with parks across England and Wales.

We believe what differentiates us from other parks are our:

  • Family values and a real community feel
  • Really special, beautiful locations
  • Warm and friendly team that make it feel like home
  • How we nurture the nature around us

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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